Wireless Sales Consultant

Staples Canada; Whitby; On-site; CAD 32,000 - 50,000; Full time

Benefits offered by this job

Associate discount

Health and dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Staples Canada is seeking a Wireless Sales Consultant to champion customer experience in our wireless department in-store. You will help consumers and business customers reach their goals by sharing knowledge on wireless products, services, and trends.

A strong focus on sales goals, product expertise, and teamwork drives success in this role. In this position you will build awareness of offers with the store team, maintain pricing and merchandising standards, and stay current with internal

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities.
• Technology savvy.
• Curious, approachable and passionate.
• Problem solver.

Responsibilities

• Identify and convert wireless and wireline sales opportunities.
• Meet and exceed customer needs; promote value through products and services.
• Partner with store team to create awareness of offers.
• Responsible for achieving personal sales goals.
• Maintain merchandising standards and current pricing.
• Support asset protection and privacy standards.
• Stay updated via internal channels and communications.
• Resolve customer concerns and escalate to management when appropriate.

Skills

Wireless sales

Customer service

Strong selling

Coaching

Communication

Planning & prioritizing

Technology savvy

Curious

Approachable

Passionate

Problem solving

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Job Description

Specifically, You Will

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Some Perks And Benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.