Wireless Sales Advisor — Grow Tech & Customer Impact

Kibbi; Quebec; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

Job summary

Kibbi is looking for a Wireless Sales Consultant to deliver exceptional customer experiences in our wireless department. You will help consumers and business customers achieve goals by sharing knowledge, trends, and enthusiasm on wireless products and services.

In this role you will meet needs, promote value, and collaborate with the store team to drive sales, while maintaining merchandising standards and privacy practices.

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Customer focus and service orientation.
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers.
• Technology savvy.
• Curious.
• Approachable.
• Passionate.
• Problem solver.

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value.
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals.
• Responsible for achieving personal sales goals.
• Maintain company merchandising standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal communication channels (mobile app, intranet, bulletin boards, etc).
• Effectively resolves customer concerns and escalates to management when appropriate.

Skills

Customer focus

Strong selling ability

Coaching others

Effective communication

Technology savvy

Curious

Approachable

Passionate

Problem solver

Job description

Kibbi is looking for a Wireless Sales Consultant to deliver exceptional customer experiences in our wireless department. You will help consumers and business customers achieve goals by sharing knowledge, trends, and enthusiasm on wireless products and services.

In this role you will meet needs, promote value, and collaborate with the store team to drive sales, while maintaining merchandising standards and privacy practices.