Winter Operations: De-Ice & Dispatch Lead

Cargojet Inc.; Hamilton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Cargojet Inc. is seeking a full-time De-Ice Supervisor to join our on-site team in Hamilton, ON. You will lead de-ice crews and ground handlers, ensuring safe and timely aircraft de-icing while coordinating with flight crews and maintenance.

Ideal candidates have 2+ years of de-ice/anti-icing experience, AVOP and radio operator credentials, and strong communication and organizational skills. This role requires adherence to safety training and regulatory standards.

Qualifications

• Experience in de-ice/anti-icing operations required (minimum 2 years preferred).
• Strong verbal and written communication skills are essential.
• Ability to lead, train, and supervise winter operations staff.
• Proficient computer literacy and attention to detail.
• Experience with safety programs (WHMIS, SMS, DG) is a plus.

Responsibilities

• Direct and supervise de-ice crews and ground handlers to ensure safe de-icing.
• Coordinate with flight crews and maintenance for dispatch details.
• Prepare departure plans and holdover times for winter ops.
• Maintain inventory and order de-icing products as needed.
• Ensure compliance with safety, security, and regulatory training.
• Communicate exceptions or delays to managers and supervisors.
• Record and report all de-ice events and related data daily.

Skills

De-ice/anti-icing experience

Leadership & decision-making

Verbal & written communication

Computer literacy

Organizational & planning skills

Education

High School Diploma or equivalent

Tools

AVOP

Radio Operator License

Radio Operators Certificate

Job description

Cargojet Inc. is seeking a full-time De-Ice Supervisor to join our on-site team in Hamilton, ON. You will lead de-ice crews and ground handlers, ensuring safe and timely aircraft de-icing while coordinating with flight crews and maintenance.

Ideal candidates have 2+ years of de-ice/anti-icing experience, AVOP and radio operator credentials, and strong communication and organizational skills. This role requires adherence to safety training and regulatory standards.