Winery Associate - Laughing Stock Vineyards

Arterra Wines Canada; Penticton; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player in the wine sector is seeking a passionate individual to join their team. This role involves engaging with guests, sharing the winery's story, and providing exceptional customer service. The ideal candidate will have a solid wine knowledge and experience in sales, along with an enthusiastic approach to promoting wine and the wine club. If you thrive in a dynamic environment and enjoy meeting new people, this opportunity offers a chance to connect with wine enthusiasts and contribute to a memorable tasting experience. Join a team that values diversity and is committed to accessibility in the workplace.

Qualifications

• Strong customer service skills and wine knowledge are essential.
• Ability to lift 40 lb cases of wine and stand for long periods.

Responsibilities

• Engage with guests through tastings and sales while telling the winery story.
• Maintain daily operations of the tasting room and meet sales targets.

Skills

Customer Service Skills

Wine Knowledge

Communication Skills

Sales Skills

Computer Skills

Education

WSET Certification

Serving it Right Certificate

Tools

POS System

Job description

Job Description:

We are looking for a self-motivated individual with a passion for wine, who is outgoing, enjoys meeting new people, is an effective and dynamic communicator, and can deliver excellent customer service. The ideal candidate has experience with wine sales and some formal wine education (ie WSET). Our ‘by appointment’ model allows you to connect with the guest, have engaging conversations about our award-winning wines and help them in selecting their purchases and joining our Preferred Share Wine Club.

Responsibilities:

• Engage with the guest on a one on one basis educating and telling our winery story in effective and dynamic way through tastings and sales.
• Responsible for the daily operations of the tasting room including maintaining wine & merchandise levels, POS system use and cash out, organization & cleanliness.
• Fearless enthusiasm, in a professional manner, for promoting wine sales & our wine club.
• Packing wines and taking wine out to guest’s car when necessary.
• Discerning the appropriateness of serving wine samples in regard to pour sizes, patron’s legal age and sobriety.
• Help the team meet sales targets.

Qualifications:

• Exemplary customer service skills.
• Solid wine knowledge – WSET considered an asset.
• Good computer skills.
• Must be able to lift 40 lb cases of wine - Able to stand for long periods of time & navigate stairs.
• Professional attitude and a strong work ethic.
• Holds a Serving it Right certificate.
• Must be available to work weekends.

Compensation: $20-21/hour

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.