Windows System Administrator

MDA Edge; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology company in Calgary is seeking a skilled Windows Server Administrator to manage and maintain server environments. The ideal candidate will have expertise in VMware and a strong understanding of Windows security and troubleshooting. Responsibilities include vulnerability remediation, server performance optimization, and providing third-level support. The role requires strong analytical skills, effective communication, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Strong understanding of Windows server environments and troubleshooting.
• Experience with VMware and server hardware management.
• Knowledge of ITIL and incident management processes.

Responsibilities

• Vulnerability remediation and server maintenance for maximum uptime.
• Provide third-level support for server-related issues.
• Participate in system builds, upgrades, and documentation.

Skills

Analytical skills

Problem-solving skills

Communication skills

Leadership skills

Tools

Windows

VMware

DNS

DHCP

ITSM Tool Familiarization

BMC Control-M

NetBackup

Job description

Responsibilities:

• Vulnerability remediation.
• Expert in Configuring and administering windows server 2008/2012/2016.
• Good understanding of Exchange 2016 and Outlook related issues.
• Maintain servers both physical and VM environment with maximum uptime.
• Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
• Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
• Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
• Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
• Participate in complete system builds, upgrades, migrations and patch management.
• Preparation and maintenance of documentation of technologies, standards and procedures.
• Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
• Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machine.
• Hardening and Monitoring of VM's ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance.
• Server hardware troubleshooting by using through ILO and Client SIM.
• Hardware firmware upgrade for physical servers like Client, Dell and IBM.
• Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
• Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
• Install racked and stacked Client ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with Client ILO, Dell Tools.
• Create new VMware virtual machines to meet the specifications provided by the Client.
• Involve in On Call rotation for supporting production strictly maintaining SLA's.
• Perform necessary analysis to provide all required evidences to support the project requirements.
• Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
• Provide escalation support for Windows team.
• Manage and complete assigned projects
• Must be willing to handle varying shifts.

Required Skills:

• Strong Analytical and problem-solving skills
• Ability to effectively interact with upper management for presentation of new functionality and solving problems
• Strong written and verbal communication skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to work on-call in the emergency or priority issues.
• Ability to take independent initiative when needed
• Markets Domain knowledge is preferred.
• Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
• Knowledge of other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.

Skills & Certifications:

• Windows.
• VMware.
• DNS.
• DHCP.
• Troubleshooting Skills.
• TSM Process.
• ITSM Tool Familiarization.
• Automation.
• Server Hardware (Client Proliant or other Product/Simplivity or other Hyper-Converged Product).
• Communication skills.
• Active Directory.
• Incident Management.
• Change Management.
• Leadership skills.