WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Saskatoon; Remote; CAD 30,000 - 60,000; Full time

Job summary

A reputable online shopping service is seeking dedicated Sales and Service Associates to provide customer service from home. This role involves responding to inquiries via email and phone, addressing order concerns, and maintaining service metrics. No prior experience is needed, and applicants must be flexible, patient, and communicate effectively. This position allows you to build your own schedule with hours from 7:00am to 2:00am EST and offers pay of $19.79 CAD per hour.

Benefits

Earn $19.79 CAD per hour

Flexible work hours

Paid training

Work from home

Qualifications

• No customer service/sales experience required.
• Must have problem solving skills, patience, and clear communication.
• Must pass the background check.

Responsibilities

• Respond to and provide best-in-class customer service.
• Investigate order concerns and find solutions.
• Adhere to metrics such as average handle time and productivity.

Skills

Problem solving skills

Patience

Attentiveness

Clear communication skills

Persuasion skills

Positive language

Product knowledge

Reading customers

Closing ability

Job description

Overview

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as:

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

Benefits

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7:00am to 2:00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No customer service / sales experience required
• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week