WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Saint John; On-site; CAD 30,000 - 60,000; Full time

Job summary

Today’s Shopping Choice is looking for dedicated English Sales and Service Associates to provide exceptional customer service from home. This role requires problem-solving skills and clear communication, offering flexible hours and a competitive hourly wage of $19.79 CAD.

Benefits

Flexible hours

Paid training

Work from home

No maximum limit of hours

Qualifications

• Must pass a background check.
• Minimum 20 hours of work per week.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and provide solutions.
• Maintain metrics like average handle time and productivity.

Skills

Problem solving

Patience

Clear communication

Persuasion

Positive language

Product knowledge

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week

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Customer Service • Saint John, New Brunswick