WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Regina; Remote; CAD 30,000 - 60,000; Full time

Job summary

Today's Shopping Choice seeks dedicated English Sales and Service Associates to work from home, providing exemplary customer service. The role offers flexible hours and allows you to earn $19.79 CAD per hour while maintaining a positive brand image for products. Ideal candidates will have strong problem-solving skills and a commitment to quality interactions.

Benefits

Flexible hours from 7:00am to 2:00am EST

Paid training

No maximum limit of hours per week based on availability

Qualifications

• The position requires problem solving skills and patience.
• Clear communication and persuasion skills needed.
• Candidates must have product knowledge and closing ability.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and provide solutions.
• Update information and reports while adhering to metrics.

Skills

Problem solving

Patience

Attentiveness

Clear communication

Persuasion

Positive language

Product knowledge

Customer reading

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week