WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Halifax; Remote; CAD 30,000 - 60,000; Full time

Job summary

A remote customer service company is seeking experienced English Sales and Service Associates to work from home. In this role, you will provide customer service via email and phone, investigate orders, and balance business and customer needs. Flexible hours and paid training are offered, making it a suitable opportunity for individuals looking to work from home. No prior experience is necessary.

Benefits

Earn $19.79 CAD per hour

Paid training

Flexible hours

Qualifications

• No customer service / sales experience required.
• Problem solving skills and patience needed.
• Clear communication and positive language skills essential.

Responsibilities

• Respond to inquiries from retailers and customers via email and phone.
• Investigate order concerns and provide solutions.
• Adhere to metrics such as average handle time and productivity.

Skills

Problem solving skills

Patience

Clear communication skills

Persuasion skills

Product knowledge

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• No customer service / sales experience required
• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week