Western Canada Specialty Account Manager

NEW BALANCE; Ottawa; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to drive sales of footwear and apparel. This role involves strategic planning, account management, and brand presentation, ensuring effective product placement and achieving sales objectives. The ideal candidate will have a strong background in retail sales, excellent communication skills, and a passion for sports. With a flexible work schedule promoting teamwork and collaboration, this position offers a unique opportunity to make a significant impact in a supportive environment. Join a company that values innovation and community engagement!

Qualifications

• 5+ years of experience in specialty retail and/or field sales.
• Must have excellent communication and public presentation skills.

Responsibilities

• Develop go-to-market plans and conduct business reviews.
• Manage assigned accounts and provide feedback to sales management.
• Coordinate brand presentation and ensure proper ROI.

Skills

Account Management

Sales Strategy

Communication Skills

Public Presentation

Organizational Skills

Self-Motivation

Creativity

Education

Three years university degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION:

This individual is responsible for driving sales of New Balance footwear, accessories, and apparel to customers within a designated channel & territory. They will be responsible for achieving sales objectives and quotas for their territory. The Account Manager will effectively manage all NB business activities with each customer, using marketing and product initiatives to effectively position New Balance brand.

MAJOR ACCOUNTABILITIES:

• Planning: Work with the Channel Sales Managers to develop accurate and realistic go-to-market plans, quarterly assortments, forecasts, and scenario plans. Conduct monthly and quarterly business reviews with customers. Meet all reporting and forecasting deadlines in a timely and consistent manner.
• Account Management: Work with the Channel Sales Manager to manage assigned accounts. Provide account feedback to Sales and Product management staff. Leverage market and account knowledge to maximize New Balance product placement and sales. Ensure that inventory levels are aligned to sell through, margin, and turn objectives.
• Product: Identify product opportunities and execute product strategies for your account based on segmentation. Stay current on product features and changes. Recommend product to purchase that positions inventory appropriately and proactively manage product flow. Balance the merchandising needs of the account with New Balance's product placement objectives.
• Order Management: Accountable for execution, management, and timely coordination of account orders, including entry, tracking, order confirmation, cancellations, and delivery information. Meet all order deadlines in a timely and consistent manner using assigned tools.
• Brand Presentation: Manage all aspects of New Balance brand presentation with assigned account(s) including advertising, in-store, and online. Ensure proper ROI is achieved from New Balance's investments in advertising and in-store with the customer. Coordinate meetings between customer contacts and New Balance Marketing to establish strategies and execution for brand presentations.

REQUIREMENTS FOR SUCCESS:

• Three years university degree or equivalent
• 5+ years of experience in specialty retail and/or field sales/sales support
• Excellent communication and public presentation skills
• Self-motivation, determination, creativity, and organizational skills are a must
• Proficient at computer applications such as Outlook, Word, Excel, and PowerPoint
• Frequent travel is required, including multiple overnights and weekends
• Active interest in running and/or related sports is a plus
• Valid driver's license and provincial record is required
• Must be able to lift and carry sample bags weighing up to 30 pounds

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.