Wellness Team Member (Vitamins & Beauty)

Nature's Fare Markets; West Kelowna; On-site; CAD 27,000 - 29,000; Part time

Benefits offered by this job

Wage: $19.75 - 21.25/hr

Flexible benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing +

Share in some laughs, air high-fives,

Job summary

Nature's Fare Markets is seeking a Wellness Team Member (Vitamins & Beauty) to educate customers on vitamins, supplements and natural health products. You’ll make recommendations based on individual needs and help customers discover a holistic approach to health.

As a product knowledge expert, you’ll participate in trainings, keep displays attractive, and support a fast-paced retail environment with friendly service and a positive team spirit.

Qualifications

• Strong knowledge of vitamins and supplements; certification preferred.
• Experience in a vibrant customer service environment.
• Desire to deliver great service in retail/food service.

Responsibilities

• Greet customers with a warm welcome to the wellness department.
• Assist customers by asking questions to understand journey and needs.
• Participate in regular product knowledge trainings for informed recommendations.
• Explain treatment plans and suggested add-ons to support goals.
• Create attractive and organized displays with attention to detail.
• Be a positive, supportive team member who fosters a fun workplace.

Skills

Vitamins & supplements knowledge

Customer service

Interpersonal skills

Job description

The successful candidate can expect to be scheduled up to 24 hours per week and must be available a combination of weekday, weekend and AM/PM shifts

Regular Store Hours:

Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

WELLNESS TEAM MEMBER (VITAMINS & BEAUTY)

As part of our Wellness team, you promote healthy choices by educating our customers on the benefits of vitamins and supplements and natural health and beauty products, making recommendations based on specific needs, and assisting customers discover a holistic view to health. As a product knowledge expert, you know how to help customers understand what combination of vitamins and supplements work best for them to achieve their short-term and long-term health goals. In addition, an interest and background in natural beauty products including make up and skin care will add toyour success when assisting customers.

PERKS:

• Wage: $19.75 - 21.25/hr
• Flexible benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

WHAT YOU’LL BE DOING:

• Create a comfortable and inviting space by giving a warm “hello!” to our customers as they approach our wellness department for support. We like building meaningful connections with our new and regular customers and this is an important first step.
• Assist customers with their specific needs—asking them questions to learn more about what their journey looks like and providing suggestions on how best to meet their goals.
• Although you may already have an impressive background in vitamins and supplements, you will be able to participate in regular product knowledge trainings so you’re always prepared to answer questions and provide informed recommendations.
• We understand wellness is a journey which is why we explain the basics with our suggested treatment plan and recommended add-ons that may complement and support our customers’ goals.
• Use your creativity and eye for detail to make attractive and organized displays.
• In other words, you will help others on their journey of wellness, share your knowledge on our amazing products, be a great team player and have fun!

WHAT WE ARE LOOKING FOR:

• Strong knowledge of vitamins and supplements (certification preferred)
• Knowledge and passion for beauty and skin care products is a plus, but not needed.
• You are service minded with experience working in a vibrant customer service environment.
• A desire to deliver great service in the retail and food service industry
• Exceptional interpersonal and communication skills
• Strong work ethic and desire to contribute to people’s health and wellbeing
• Ability and desire to confidently lead by example and contribute to a positive, supportive working environment
• An affinity for our company’s core values and philosophy
• Ability to work in an energetic, fast-paced environment

Put your passion into work that matters with a growing, BC-based company, committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.