Wellness Team Leader (Vitamins)

Nature's Fare Markets; Kelowna; On-site; Full time

Job summary

Join a growing BC-based company as a Wellness Team Leader in Kelowna, where you'll oversee the wellness section, ensuring it is clean, well-stocked, and profitable. Your leadership will set customer service standards, supported by a passionate team dedicated to natural wellness.

Benefits

Competitive wages starting at $19.50 - 22.50

Flexible benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing + more)

Qualifications

• 3-5 years retail sales experience in wellness role.
• Passion for natural wellness.
• Team lead experience is an asset.

Responsibilities

• Manage cleanliness and stock levels in the wellness department.
• Increase sales through effective merchandising and promotions.
• Train and lead department staff using established procedures.

Skills

Leadership

Communication

Customer Service

Problem Solving

Merchandising

Inventory Management

Work Ethic

Education

Education in related field

Job description

***The successful candidates can expect to be scheduled 32-40 hours/weekincluding AM/PM, week day and weekend shifts.***

Regular Store Hours:

Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

WELLNESS TEAM LEADER (VITAMINS & BEAUTY)

The Opportunity:

Alongside the WellnessManager you will be responsible for the overall appearance, efficiency, and profitability of the wellness area. This includes ensuring a clean and well stocked department, maintaining stock levels and placing orders that represent the department’s needs, and working with the Corporate Purchaser to ensure that all deals, specials, and other incentives are taken advantage of. In the absence of the WellnessManager, you will manage all aspects of the department as outlined with the support of the Store Manager and wellness team members.

Perks:

• Competitive wages starting at $19.50 - 22.50 with consideration of experience and education
• Flexible benfits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

What We Are Looking For:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Strong, effective leadership abilities
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Vitamins department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• High energy with the ability to work in a fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to support the Wellness Department Manager by actively working to meet the needs of our customers

Responsibilities:

• Set an example for all other department staff members by showing exemplary customer service, strong work ethic, and dedication to the industry
• Maintain department cleanliness at all times, ensuring that shelves are clean, well-stocked, and faced
• Monitor department sales and employ tactics like encouraging selling, creating engaging displays, using in store sales, etc. to increase sales
• Merchandize the department in a way that promote sales and creates a visibly appealing layout
• Purchasing - ordering and inventory control; make sound, fact and data based decisions
• Make certain that all department staff are trained using Nature’s Fare Markets training material and according to the schedule set out in the training outline
• Effectively demonstrate leadership skills in the forms of delegating and coaching
• Uphold excellent communication skills and encourage open communication between all department members

Experience/Education Requirements:

• Minimum 3-5 years retail sales experience in a wellness related role
• Passion for natural wellness
• Education in related field is an asset
• Previous team lead experience is an asset

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.