Wellness Team Leader (Vitamins)

Nature's Fare Markets; Kelowna; On-site; Full time

Job summary

Join a dynamic and growing company as a Wellness Team Leader, where your passion for organic food and natural medicine will shine. In this exciting role, you will oversee the wellness department, ensuring it is clean, well-stocked, and profitable. Collaborate with a supportive team to create engaging displays and provide exemplary customer service. With flexible benefits and a fun work environment, this position offers a unique opportunity to lead and inspire others while contributing to a healthier community. If you have strong leadership abilities and a love for the retail industry, this is the perfect fit for you!

Benefits

Competitive wages starting at $19.50 - 22.50

Flexible benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing + more)

Qualifications

• 3-5 years of retail sales experience in a wellness-related role.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead by example in customer service and work ethic.
• Maintain department cleanliness and stock levels.
• Monitor sales and implement strategies to increase revenue.

Skills

Leadership

Communication

Customer Service

Problem Solving

Merchandising

Inventory Management

Fast-paced Environment Adaptability

Education

Retail Sales Experience

Education in Wellness Related Field

Job description

The successful candidates can expect to be scheduled 32-40 hours/week including AM/PM, weekday and weekend shifts.

Regular Store Hours:

Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

WELLNESS TEAM LEADER (VITAMINS & BEAUTY)

The Opportunity:

Alongside the Wellness Manager, you will be responsible for the overall appearance, efficiency, and profitability of the wellness area. This includes ensuring a clean and well-stocked department, maintaining stock levels and placing orders that represent the department’s needs, and working with the Corporate Purchaser to ensure that all deals, specials, and other incentives are taken advantage of. In the absence of the Wellness Manager, you will manage all aspects of the department with the support of the Store Manager and wellness team members.

Perks:

• Competitive wages starting at $19.50 - 22.50 with consideration of experience and education
• Flexible benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

What We Are Looking For:

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Strong, effective leadership abilities
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Vitamins department
• Strong problem-solving and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• High energy with the ability to work in a fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to support the Wellness Department Manager by actively working to meet the needs of our customers

Responsibilities:

• Set an example for all other department staff members by showing exemplary customer service, strong work ethic, and dedication to the industry
• Maintain department cleanliness at all times, ensuring that shelves are clean, well-stocked, and faced
• Monitor department sales and employ tactics like encouraging selling, creating engaging displays, using in-store sales, etc. to increase sales
• Merchandise the department in a way that promotes sales and creates a visibly appealing layout
• Purchasing - ordering and inventory control; make sound, fact and data-based decisions
• Make certain that all department staff are trained using Nature’s Fare Markets training material and according to the schedule set out in the training outline
• Effectively demonstrate leadership skills in the forms of delegating and coaching
• Uphold excellent communication skills and encourage open communication between all department members

Experience/Education Requirements:

• Minimum 3-5 years retail sales experience in a wellness-related role
• Passion for natural wellness
• Education in related field is an asset
• Previous team lead experience is an asset

Put your passion into work that matters with a growing, BC-based company committed to being a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.