Wellness Support Worker

Canadian Mental Health Association – Vernon & District Branch; Vernon; On-site; CAD 62,000 - 67,000; Full time

Job summary

The Wellness Support Worker at Canadian Mental Health Association – Vernon & District Branch works as part of an integrated team to provide structured support to residents. Responsibilities include monitoring, documenting observations, and assisting clients with life skills in a client-centered approach.

Key duties involve assessments, facilitating groups, promoting independence, coordinating with the team, and supporting crisis interventions.

Qualifications

• Post secondary education or equivalent in human services.
• Current Criminal Record Check is required.
• First Aid Level 1 and FoodSafe Level 1 are required.
• Valid BC Class 5 driver’s license is required.

Responsibilities

• Assess and plan by conducting psychosocial assessments and reviewing client needs.
• Intervene and facilitate group activities following program guidelines.
• Develop life skills by supporting daily living activities and budgeting.
• Support community integration and advocacy with transportation as needed.
• Monitor, document progress, and report changes to the interdisciplinary team.
• Participate in team meetings and provide staff education as required.
• Provide crisis support with safety planning and escalation as needed.

Skills

Effective communication

Team collaboration

Conflict management

Client advocacy

Life skills support

Education

Human Service Worker Diploma

Current Criminal Record Check

First Aid Level 1

FoodSafe Level 1

BC Class 5 driver's license

Job description

Job Title: Wellness Support Worker

Facility: Canadian Mental Health Association

Reports To: Manager of Wellness Housing

Bargaining Unit: BCGEU

Wage: Grid 21 $29.76- $31.64

Status: Permanent

3 Positions Available:

24th Ave – Permanent: 4 on/4 off, 7:00 a.m.–3:00 p.m.

24th Ave – Permanent: 4 on/4 off, 3:30 p.m.–11:30 p.m.

Aberdeen – Permanent: Tuesday–Saturday, 7:00 a.m.–3:00 p.m.

JOB SUMMARY

The Wellness Support Worker works as a member of an integrated team to provide structured support services to residents. This includes monitoring residents in accordance with established treatment plans and/or care plans, observing residents’ behaviours and symptoms, documenting observations in accordance with standard procedures, providing verbal reports on changes in residents’ appearance, behaviour, and/or health, as well as providing support to clients in the development and maintenance of life skills.

DUTIES AND RESPONSIBLITIES

• Assessment and Planning: Conduct psychosocial assessments as directed by CH1 or Program Coordinator. Report findings as required. Review client backgrounds to identify needs, interests, and goals. Follow care plans as directed.
• Intervention and Facilitation: Facilitate education/social groups as directed by Program Coordinator. Follow program guidelines and procedures as directed and document as required.
• Life Skills Development: Assist clients with activities of daily living (ADLs), problem-solving, and decision-making, demonstrating and modeling appropriate behaviors. Creating therapeutic relationships will all clients following a non-judgmental, client centered approach based on meeting the client where they are at in their skill set. Support clients using motivational approaches doing ‘with’ and not ‘for’, building confidence and independence. Duties include room cleaning, laundry, household chores, hygiene, preparing coffee, following identified budgets and other directions provided in the client’s person-centered care plan.
• Community Integration and Advocacy: Support clients to attend CMHA and IH educational/therapeutic groups via provided transportation or encouragement of local bus transportation. Report and chart observations related to client attendance to CH1 or Program Coordinator.
• Monitoring and Documentation: Observe client behaviors, monitor progress, document interventions, and report on changes in client conditions. Maintain accurate records in accordance with program standards.
• Team Collaboration: Participate in interdisciplinary team meetings and provided staff education, to ensure comprehensive and coordinated care.
• Crisis Support: Provide support during crisis situations, which may involve safety planning and immediate intervention until further assessment can be done. Seek support/direction from CH1 or Program Coordinator as required.

QUALIFICATIONS

Education, Training & Experience

• Post Secondary Education such as Human Service Worker Diploma, related experience, or an equivalent combination of education, training, and experience
• Current Criminal Record Check
• First Aid Level 1
• FoodSafe Level 1
• Current and valid BC Class 5 driver’s license

Skills & Abilities

• Demonstrated commitment to fostering an equitable, diverse, and inclusive team environment.
• Demonstrated ability to communicate effectively with the clients, their families, the public, medical staff and the members of the interdisciplinary team using verbal, written, and computer communication means.
• Demonstrated ability to integrate and evaluate pertinent data (from multiple sources) to problem-solve effectively.
• Ability to promote client-focused care that demonstrates care for and with clients and significant others, sensitive to diverse cultures and preferences, client advocacy and social justice concerns.
• Ability to transmit information intended to instruct clients and staff about topics essential to health care and well-being.
• Demonstrated working knowledge of mental health and substance use challenges.
• Working knowledge of the principles of recovery in mental illness in the assigned client population(s)
• Ability to demonstrate and assist client with development of life skills.
• Ability to deal effectively with conflict situations and use non-violent crisis intervention.
• Ability to establish and maintain rapport with clients and to observe and recognize changes in clients and demonstrated ability to develop options and /or recommendations to resolve conflicts and issues.