Wellness & Nutrition Coach

Healthy Planet; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A wellness retail company in Toronto seeks a Wellness & Nutrition Coach to provide personalized consultations and support customers in their health journeys. Candidates should have a background in nutrition, strong interpersonal skills, and a passion for holistic living. The role offers comprehensive benefits, professional development opportunities, and a collaborative team environment.

Benefits

Comprehensive medical benefits

Employee product discounts

Corporate membership discounts

Qualifications

• 2-3 years of experience in a wellness or customer-facing role.
• Knowledge of vitamins and nutrition concepts.
• Enthusiastic and dependable, driven to help others.

Responsibilities

• Provide personalized wellness consultations to customers.
• Recommend products aligned with health goals.
• Maintain up-to-date knowledge of wellness trends.

Skills

Interpersonal skills

Communication skills

Customer service

Knowledge of supplements

Education

Education in nutrition or holistic health

Job description

Make Wellness Personal. Make It Your Purpose.

At Healthy Planet, we don’t just sell vitamins—we build relationships, empower choices, and help our customers take ownership of their health.

As a Wellness & Nutrition Coach, you’ll be the trusted expert customers turn to for honest, personalized guidance. You’ll take the guesswork out of wellness by translating science into practical advice, recommending solutions that support everything from sleep to stress to gut health—and beyond.

If you’re passionate about holistic living, have a deep understanding of supplements and nutrition, and love connecting with people, this is your chance to do work that feels good and does good—every single day.

Sound like you? Then stop scrolling and start applying. This could be the role that transforms your passion into purpose.

Key Responsibilities

Customer Engagement & Education

• Provide personalized wellness consultations to customers in-store
• Recommend vitamins, supplements, and nutrition products aligned with individual health goals
• Translate complex health and nutrition information into accessible guidance
• Support customers in making informed choices without sales pressure, always prioritizing their well-being
• Assist at checkout as needed to ensure smooth and friendly transactions
  
  

Expertise & Development

• Maintain up-to-date knowledge of supplement science, holistic health practices, and industry trends
• Attend trainings, wellness briefings, and product education sessions
• Maintain certifications (if applicable) and pursue ongoing learning
• Demonstrate an understanding of evolving customer needs and emerging wellness topics
  
  

Collaboration, Sales & Store Support

• Partner with team members and leadership to deliver exceptional customer experiences
• Contribute to achieving store sales targets by aligning customer needs with relevant solutions
• Replenish and stock shelves, rotate inventory, and maintain clean, attractive product displays
• Ensure the store remains safe, organized, and compliant with health and safety protocols
• Support and participate in in-store events, demos, and wellness activations
• Comply with company policies, sanitation standards, and operational procedures
  
  

Training & Compliance

• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Help drive in-store wellness events, product demos, and customer workshops.
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability
  
  

Other Duties

• Perform additional tasks and responsibilities as assigned.
  
  

Qualifications

• Education or certification in nutrition, dietetics, holistic health, or a related field (preferred)
• 2–3 years of experience in a wellness, customer-facing, or retail role
• Knowledge of vitamins, supplements, and nutrition concepts (formal or self-directed learning accepted)
• Strong interpersonal, listening, and communication skills
• Ability to simplify wellness concepts for general audiences
• Basic understanding of sales principles and customer service practices
• Enthusiastic, dependable, and driven to help others
• Comfortable with flexible scheduling including evenings and weekends
• Capable of multitasking and standing for extended periods; ability to lift moderately weighted items
  
  

You’ll Thrive Here If You Are

• Passionate about making wellness accessible, inclusive, and personalized
• A natural educator with empathy and curiosity
• Self-motivated, organized, and adaptable to changing priorities
• Energized by meaningful conversations and connecting people with solutions
• A team player who contributes to a positive and collaborative culture
  
  

What We Offer

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts
  
  

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

Learn More About Life At Healthy Planet

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled