Wellbeing, Equity & Disability Programs Lead

Willis Towers Watson; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Willis Towers Watson is seeking a Wellbeing, Equity and Disability Management Associate Manager to contribute to diverse projects across wellbeing, equity and disability management programs. You will collaborate with carriers, vendors and client teams, prepare client deliverables, and uphold quality standards while growing your subject-matter expertise.

You will interact with WTW experts to develop new intellectual capital and client strategies, supporting Health and Benefits’ growth.

Qualifications

• Five+ years experience in disability management and wellbeing roles.
• Deep knowledge of disability management best practices.
• Experience with wellbeing programs reducing health risks and costs.
• Strong analytical, creative and integrative skills.
• Ability to manage multiple projects and deliver on time.
• Excellent written and verbal communication.
• Proactive, self-starting attitude, able to work independently and in a team.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Play an active role in engagements for multiple clients of varying complexity.
• Apply in-depth knowledge to support WEDM engagements and coordinate delivery of client deliverables.
• Understand clients’ needs and identify products and services to address them.
• Address client questions on WEDM topics and elevate to senior colleagues when needed.
• Understand and articulate carriers’ and vendors’ strengths and weaknesses.
• Establish relationships with key contacts across the carrier and vendor landscape.
• Manage multiple projects simultaneously and produce quality deliverables on time and within budget.
• Create and manage detailed project plans, budgets, efficiency targets and timelines.
• Draft initial client deliverables with WEDM leads and Client Service team.
• Collaborate with Global Delivery Centers and Client Service to deliver superior project management.
• Build strong internal relationships and partner on cross-functional teams.
• Communicate effectively to drive client action.
• Undertake other special projects as they arise.

Skills

Disability management expertise

Wellbeing program expertise

Project management

Communication skills

Client service orientation

Team leadership

Analytical thinking

Attention to detail

Education

University degree

CDMP/CEP designation (asset)

Tools

Excel

PowerPoint

Job description

Willis Towers Watson is seeking a Wellbeing, Equity and Disability Management Associate Manager to contribute to diverse projects across wellbeing, equity and disability management programs. You will collaborate with carriers, vendors and client teams, prepare client deliverables, and uphold quality standards while growing your subject-matter expertise.

You will interact with WTW experts to develop new intellectual capital and client strategies, supporting Health and Benefits’ growth.