Weekend Concierge

Different Technologies Pty Ltd.; Coquitlam; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company is looking for a dependable Concierge for a residential building in Coquitlam. This part-time role involves providing exceptional customer service, managing resident requests, and ensuring security oversight, creating a welcoming environment for all residents.

Qualifications

• 1 year experience in customer service (preferred).
• 1 year experience as concierge/caretaker/building manager (preferred).

Responsibilities

• Assist residents with needs, including package handling and access control.
• Coordinate with vendors for maintenance and repairs.
• Respond to emergencies and manage safety protocols.

Skills

Customer service

Multitasking

Problem-solving

Organizational skills

Job description

Join Our Team as a Concierge!

We are seeking a dependable and professional Concierge for a 28-floor residential building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to residents' needs, and ensure smooth daily operations.

Key duties & responsibilities:

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements:

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Type: Part-time

Starting date: June

Shift Timings: 3:30 pm - 11:30 pm

• 8 hours shift
  
• Saturday - Sunday

Salary: $21 / h

Experience:

• Customer service: 1 year (preferred)

• Concierge/caretaker/building manager: 1 year (preferred)

Location: Coquitlam, BC