Wedding Event Specialist - O&B

OLIVER & BONACINI; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading hospitality company in Toronto is seeking an Event Specialist to manage inbound inquiries and provide exceptional event experiences. This role involves creating relationships with clients, organizing event details, and ensuring satisfaction throughout the event cycle. Candidates should have a post-secondary degree and at least 2 years of relevant experience. If you are dedicated to creating memorable events, we want to hear from you.

Benefits

Paid vacation, sick, and personal days

Health, dental, and vision benefits

Discounted gym membership

Employee Assistance Program

Qualifications

• Minimum 2 years' experience coordinating and executing various events.
• Proven ability to work in a team with self-motivation and independence.
• Experience planning and executing private dining functions is preferable.

Responsibilities

• Manage all inbound business inquiries and ensure seamless event experiences.
• Guide clients through the event cycle with meticulous attention to detail.
• Communicate with clients, gather event details, and prepare packages.

Skills

Client relationship management

Attention to detail

Communication skills

Organizational skills

Sales ability

Education

Post-secondary diploma/degree in Business or Hospitality

Tools

Delphi

Social Tables

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

At Oliver and Bonacini, we have more than 30 years of event experience! Our expertise, professionalism, and stand-out food and service set us apart as leaders in the industry. From large-scale galas and fundraisers to client dinners, conferences, and executive retreats, our event specialists work to fully customize events of all sizes and locations.

What's in it for you?

• Working for some of Toronto's most iconic venues and locations!
• Training and Development
• Paid vacation, sick, and personal days
• Health, dental, and vision benefits with enhanced mental health coverage
• Discounted gym membership
• Employee Assistance Program
• Group life & disability insurance
• 50% dining discount for all O&B and Freehand locations for you and up to 3 guests
• RRSP matching
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, and Quebec

Job Description

Join our dynamic team as an Event Specialist, where you'll play a pivotal role in managing all inbound business inquiries and ensuring seamless event experiences. You will guide clients through the event cycle with meticulous attention to detail, using tools like Delphi and Social Tables to share accurate event information with both clients and our internal teams. Your commitment to exceptional service will delight our clients and encourage repeat business. If you’re passionate about events and dedicated to creating memorable experiences, we want to hear from you!

The Day to Day :

1. Network and create relationships with new and current clients
2. Communicate with clients, gather event details, prepare packages, and send event confirmation details
3. Use sales tools to effectively close leads, including proposals, site tours, and planning meetings
4. Follow up with clients using post-event information to create opportunities for new bookings and moments of truth
5. Provide superior customer service through client feedback and repeat events
6. Have a keen eye for details and ask important questions when planning an event
7. Manage time effectively to meet weekly deadlines for BEOs and respond efficiently to client requests
8. Contribute to the annual sales targets of the events team, produce accurate forecasts, and speak to the business they are producing
9. Share ideas and collaborate with team members to contribute to venue goals
10. Identify great business opportunities and present them to management for negotiation
11. Anticipate operational and kitchen needs of the business unit
12. Maintain a positive attitude towards work, team, and company

Qualifications

• Post-secondary diploma / degree in Business or Hospitality
• Minimum 2 years’ experience coordinating and / or executing a variety of events, including small, large, and high-profile functions
• Experience planning and executing private dining functions is preferable
• Understanding of equipment and event rentals is an asset
• Administrative experience and exposure to marketing and sales are assets
• Restaurant experience is an asset
• Proven ability to work in a team with self-motivation and independence
• Excellent communication skills, both oral and written, with the ability to engage clients
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
• Strong attention to detail, organizational skills, and sales ability
• Ability to multi-task, prioritize, and work with a sense of urgency

Additional Information

• We thank all applicants for their interest; however, only suitable candidates will be contacted.

Oliver & Bonacini's Diversity Commitment

We are committed to creating a respectful and inclusive work environment where every employee can thrive.

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