Website Project Manager (PHP Developer) – Customer Onboarding

Podiumio; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join an innovative tech startup as a Website Project Manager, where your expertise in WordPress and PHP development will play a crucial role in shaping the online presence of SMBs. In this dynamic position, you will manage multiple projects, ensuring timely delivery and exceptional client satisfaction. Collaborate with various teams to enhance customer onboarding and website modifications, while also contributing to marketing efforts. This is an exciting opportunity to be part of a forward-thinking company that values your input and promotes career growth. If you're passionate about technology and eager to make an impact, this role is for you!

Qualifications

• 2+ years of PHP development experience and expertise in WordPress.
• Strong project management and client relationship skills are essential.

Responsibilities

• Oversee onboarding of customers to MioCommerce WordPress Themes.
• Manage and support updates for MioCommerce’s website and customer sites.

Skills

Project Management

Client Relationship Building

WordPress Development

PHP Development

SEO Knowledge

Communication Skills

Organizational Skills

Education

Bachelor's in Computer Science or Software Engineering

Tools

Project Management Software

CRM Software (Hubspot)

Job description

NOTE: To apply for this position Candidates MUST be physically located in Canada.

This is an exciting ‘front of the line’ growth opportunity in a vested early stage startup with highly experienced Co-founders. If you are looking to accelerate your career advancement by joining a new disruptive tech company where your active involvement in the decision-making process is a necessity, contact us today by emailing your resume to [e-mail].

About MioCommerce:

With clients in Canada, USA and the UK, MioCommerce is rapidly expanding into new markets including Australia, New Zealand and Ireland in the next few months.

MioCommerce is the first ever All-in-1 E-commerce platform designed specifically for SMBs selling Services, not products. While all other e-commerce platforms are dedicated to Merchants selling products, MioCommerce has developed an innovative technology platform which enables Service Merchants selling on-premise SERVICES to instantly sell and promote their services both online and offline with our fully customizable online Servic-E-Stores (e-commerce website themes), fully customizable Live Pricing & Real-Time Booking pages, Back-office management system, CRM and an ever-growing list of features to automate their online presence, customer acquisition and support, as well as their entire supply chain & operations.

About the role:

MioCommerce is seeking an enthusiastic Website Project Manager with PHP WordPress development experience in creating and managing beautiful Websites for our SMB customers and partners. The ideal candidate has both a strong technical experience in WordPress development and an exceptional customer website onboarding or support background, having already worked for a digital marketing agency offering WordPress websites.

This position will oversee the complete process for:

• Onboarding customers with their MioCommerce WordPress Themes including, but not limited to, assisting customers with fine-tuning their website content (text, images, plugins etc.), installing the plugins for their MioCommerce generated Live Pricing and Real-Time booking pages, installing additional customer plugins, and implementing website updates, modifications, etc. as may be required.
• Implementing customer website modifications and changes.
• Customizing and integrating MioCommerce booking technology into new or existing customer websites.
• Managing and supporting updates and evolution of MioCommerce’s website.

In this role, you will collaborate with Sales, Customer Success, and Marketing to coordinate internal resources and third-party vendors for the execution of multiple projects, ensuring all projects are delivered on-time, within scope, and within budget. Taking full ownership of the customer life cycle as it pertains to our SMB customers' website content creation, the position will define, track, and implement project objectives, developing a detailed plan to monitor and execute 20-50 website projects simultaneously.

In conjunction with overseeing website development, the ideal candidate may also be responsible for overseeing social media posts, coordinating with the Head of Marketing regarding marketing campaigns, and maintaining high-quality content as it relates to social media presence.

About you:

• Hands-on experience onboarding clients into a new SAAS platform is a plus!
• Project management with strong client relationship-building skills.
• Experience designing, developing, deploying, and maintaining WordPress websites.
• 2+ years developing with PHP.
• Understanding of SEO.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking.

Pluses:

• Some experience using Project Management software.
• Some CRM Software experience, ideally Hubspot.
• Marketing experience (on-page SEO, meta tags, and all things SEO or SMO).
• Experience working remotely a plus (remote meetings, zoom, google hangouts, texting, phone).
• Onboarding experience.
• WIX experience.
• Bachelor's in Computer Science or Software Engineering.