Website Operation Specialist

Ascend FS; Toronto; On-site; CAD 50,000 - 75,000; Full time

Job summary

Ascend Fundraising Solutions, a leader in charitable gaming, is looking for a passionate Website Operations Specialist in Toronto. You will play a crucial role in maintaining client websites, from publishing updates to troubleshooting issues, within a dynamic team environment focused on social good. Join us to make a positive impact while enjoying a creative and supportive workplace.

Benefits

Positive creative team environment

Smart-casual dress code

Varied client projects

Qualifications

• 2+ years experience in front end web development.
• Familiarity with HTML, CSS, and web design principles.
• Basic knowledge of UI/UX is a bonus.

Responsibilities

• Publish and maintain client websites using WordPress and Shopify.
• Troubleshoot template issues and perform site updates.
• Utilize Notion for project management and task tracking.

Skills

Attention to detail

Teamwork

Communication

Problem solving

Tools

WordPress

Shopify

Adobe Photoshop

Slack

Notion

JIRA

Job description

Ascend Fundraising Solutions is a charitable gaming provider who works with foundations and non-profits across Canada, the United States and the UK. With over 500+ clients, we are the leading provider of raffle, sweepstakes and lottery solutions in the world.

Would you like to make charitable giving more accessible and help to make a difference in the world? We are looking for a forward-thinking and technically inclined individual to create promotional designs and execute on responsive website templates using WordPress and Shopify. This role will report into our Director of Client Services and be based in our Toronto office.

We are actively casting a wide net across North America and the UK to increase revenue for Charities and Foundations for the social good of all. Work hard, play hard, and overall have a lot of fun in our downtown Toronto, harbor front office. Please note that our team will be working remotely and transition to in-office as we reopen.

Ascend Fundraising Solutions is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Job Requirements :

Ascend is looking for a talented Website Operations Specialist with a passion for social impact using their development skills to maintain existing client sites. This individual needs to be thoughtful and extremely attentive to detail, with an efficient work style. The successful candidate will also require a solid understanding of HTML, CSS and design principles. Qualified applicants will need to be familiar with WordPress, Shopify and Payload.

Experience And Technical Skills :

• 2+ years experience with front end web development
• Experience with the code editing tools Brackets / VS CODE is an asset
• Strong understanding of and experience with WORDPRESS.
• Knowledge of Shopify, Payload and Liquid. - Bonus
• Experience in front end web design with knowledge of basic UI / UX principles
• Experience using common communication and productivity tools like Slack, Outlook, Teams.
• Prior experience with Project managements tools like Notion and JIRA (optional) or similar tools; ability to learn / grasp the same quickly.
• Experience using Adobe Photoshop. Figma and Canva.

Throughout the Day, You Would Be Responsible For :

• Publish websites using our customized WordPress or Payload, and Shopify website templates
• Perform site updates outlined in Notion.
• Conduct system version upgrades for web platforms and digital display interfaces.
• Troubleshoot and resolve template functionality issues
• Utilize Notion project management system to manage tasks
• Suggest improvements in workflow processes to increase efficiency
• Communicate internally on calls, over Slack, email, and via Notion, with other departments to ensure high quality and timely delivery of tasks

Personal Qualifications :

• Team first attitude with an ‘all hands-on deck’ mentality
• Great communications skills both over the phone and email
• Decision-making abilities, critical thinking skills with a self-starter attitude
• Ability to follow brand style guides
• Ability to work quickly and efficiently within project deadlines.
• Strong organization skills including maintaining job folders, documentation and design assets
• Adaptable and willing to learn new techniques.

Why work with us?

• You’ll be in a positive and encouraging creative team environment.
• Clients are varied so there is always something new to look forward to.
• You’ll be making a ‘social good’ impact that can be rewarding.
• Smart-casual dress code.

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