Web Projects Manager — Client Success & Delivery

Finning; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

Finning in Canada is seeking a Project Manager to support the Leger Opinion team across all phases of Web mandates. You will coordinate multiple stakeholders, ensure on-time delivery, and maintain clear client communications.

The role involves managing sample-only data collection projects, overseeing budgets and quality standards, and fostering collaborative teamwork while leveraging digital tools and agile practices.

Qualifications

• College degree in a related field.
• At least two years of experience in the market research industry at the operational level.
• Strong problem-solving skills.
• Excellent written and verbal communications.

Responsibilities

• Client management: Build trust with clients by understanding their needs, providing proactive solutions, and delivering exceptional customer service.
• Project execution: Manage sample only data collection projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.
• Sampling and Coordination: Develop accurate sampling plans, coordinate fieldwork, and ensure sample representativeness.
• Quality Assurance: Test web questionnaires for functionality, logic, and ethical standards, while proactively identifying and solving issues.
• Administrative Oversight: Monitor project costs, validate budgetary parameters, and manage billing for completed mandates.
• Team Collaboration: Foster a dynamic work environment by promoting open communication, sharing knowledge, and maintaining strong team relationships.

Skills

College degree

Market research experience

Problem-Solving Skills

Communications skills

Education

College degree in a related field

Job description

Finning in Canada is seeking a Project Manager to support the Leger Opinion team across all phases of Web mandates. You will coordinate multiple stakeholders, ensure on-time delivery, and maintain clear client communications.

The role involves managing sample-only data collection projects, overseeing budgets and quality standards, and fostering collaborative teamwork while leveraging digital tools and agile practices.