Wealth Management Associate – Client Services & Onboarding

RBC Dominion Securities Inc.; Toronto; On-site; CAD 38,000 - 50,000; Full time

Job summary

RBC Dominion Securities in Toronto is seeking an Associate to support a fast-growing wealth management team, maintaining client accounts, assisting with onboarding and portfolio planning, and supporting the Advisor in client service and compliance.

You will respond to client inquiries, drive proactive service, and collaborate with various departments to deliver timely solutions while upholding regulatory standards and internal controls.

Qualifications

• Canadian Investment Regulatory Exam (CIRE) required.
• Proficient with Microsoft Office Suite.
• Strong time management and organizational skills.
• World-class client service skills: professional, warm, and friendly.
• Excellent verbal and written communication.
• Minimum 3+ years of experience in financial industry.

Responsibilities

• Maintain existing client accounts and identify opportunities to contact clients. Manage timelines and key dates for accounts to ensure clients feel supported.
• Respond to client inquiries in a timely and understanding manner (account transactions, requests, account documentation, reporting).
• Provide proactive client service; liaise with various departments for smooth solutions.
• Manage incoming communications from clients, Advisors, and partners.
• Assist Advisor team in welcoming and onboarding new clients.
• Ensure client files and documentation are accurate, up-to-date and compliant with internal controls and regulatory requirements.
• Support Wealth Management process and maintain an audit of activities and priorities.

Skills

CIRE

Client service

Verbal and written communication

Time management

Relationship management

Financial industry experience 3+ years

Tools

Microsoft Office Suite

Job description

RBC Dominion Securities in Toronto is seeking an Associate to support a fast-growing wealth management team, maintaining client accounts, assisting with onboarding and portfolio planning, and supporting the Advisor in client service and compliance.

You will respond to client inquiries, drive proactive service, and collaborate with various departments to deliver timely solutions while upholding regulatory standards and internal controls.