Water Quality Analyst (Niagara Region)

DuBois Chemicals, Inc.; Burlington; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Water Quality Analyst to join their Technical Service Team. This role focuses on delivering water treatment and industrial chemical programs, ensuring high service levels, and optimizing operational costs for a diverse client base. The ideal candidate will possess strong problem-solving skills, a customer service mindset, and a background in chemical or environmental applications. This is a full-time, field-based position requiring daily travel to client sites, offering opportunities for advancement within the company. If you are passionate about making a difference in water quality and customer satisfaction, this role is for you.

Qualifications

• Experience in customer service and/or sales preferred.
• Strong interpersonal skills for building relationships.

Responsibilities

• Maintain chemical program quality at customer sites within control limits.
• Perform on-site troubleshooting for non-conformances.
• Identify and implement solutions to optimize chemical program costs.

Skills

Customer Service

Problem-Solving

Interpersonal Skills

Organizational Skills

Education

Post-secondary education in Chemical, Mechanical, Environmental, or Industrial applications

Job description

Join to apply for the Water Quality Analyst (Niagara Region) role at DuBois Chemicals, Inc.

We're committed to bringing passion and customer focus to the business. The Water Quality Analyst will work as part of the DuBois Technical Service Team to deliver water treatment and industrial chemical programs to our diverse client base. Dedicated and passionate service providers, our Water Quality Analysts focus on providing high service levels, lowering operating costs, and exceeding customer expectations.

Duties & Responsibilities

1. Maintain chemical program quality at customer sites within control limits, including proper chemical dosing, mechanical operation, calibration, and water conditioning equipment.
2. Maintain sufficient client inventory through order placement and re-order notifications.
3. Complete client site program audits timely, recording and responding to variances, managing inventory, and initiating reorders.
4. Perform on-site troubleshooting for non-conformances.
5. Identify and implement solutions to optimize chemical program costs and maintenance.
6. Maintain a customer service attitude to ensure high satisfaction levels.
7. Perform other duties as assigned.

Qualifications

1. Experience in customer service and/or sales preferred.
2. Exposure to industrial environments is preferred.
3. Strong interpersonal skills for building relationships.
4. Effective organizational skills and attention to detail.
5. Exceptional problem-solving skills.
6. Valid Driver’s license.

Education Requirements

• Post-secondary education in Chemical, Mechanical, Environmental, or Industrial applications.

Additional Information

• Type: Full-time
• Hours: 40 per week
• Travel: Daily to client sites; overnight and international travel may be required.
• This is a field-based, salaried position with independent work at client facilities, including challenging environments. Availability outside standard hours may be necessary. Significant driving is involved. Successful candidates may have opportunities for advancement.

DuBois provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, military service, veteran status, or any other protected status.