Water Distribution Operator

Ontario Water Works Association; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local infrastructure agency is seeking a Water Distribution Operator to inspect and maintain water distribution facilities, respond to customer emergencies, and ensure compliance with environmental regulations. The role involves emergency response, record keeping, and assisting with public inquiries. Applicants should have relevant experience in water distribution and maintenance.

Qualifications

• Experience in inspection and maintenance of water distribution facilities.
• Knowledge of Ministry of the Environment regulations.
• Ability to respond to customer emergencies and complaints.

Responsibilities

• Inspect and maintain the City’s water distribution facilities.
• Ensure water is metered and maintain records for billing.
• Respond to and resolve customer concerns in the distribution system.

Job description

The Water Distribution Operator will be responsible for:

Inspection and maintenance of the City’s water distribution facilities and on-site material and equipment resources in accordance with required standards. Ensure water is metered, where applicable, and looks for any cross connections. Ensure new water service connection information is provided to the office for proper record keeping and billing purposes. Make repairs and maintain watermains, water services, valves, hydrants, water meters, electronic radio transmitters, including checking for leaks and associated repairs. Prepare detailed notes and sketches of the system, interfacing with the Engineering Department record keeping system and maintain logbooks in accordance with Ministry of the Environment Conservation and Parks standards. Respond, follow up and resolve customer complaints and concerns in the distribution system. Address public concerns and problems related to water system quality and pressures. Follow Ministry of the Environment regulations and standards for drinking water systems, City and County guidelines and procedures and is accountable to the Department of Public Health and Emergency Services. Enforce water use by-laws as established by the County or City. Assist the Supervisor(s) with obtaining locates, permits, preparing traffic control plans, and notifying emergency services of road closures and loss of services. Prepare and distribute water shut-off notices in advance of planned shutdowns, including making arrangements for an alternative water supply source. Use computer diagnostic equipment to perform leak detection within the distribution system and to obtain water reads and troubleshoot water meter problems. Participate in on-call duties and respond to customer emergencies. Performs emergency work in a quick, safe manner to keep customers in service. Must be available for after-hours work for planned overtime, emergencies, and on-call duties. Class II Operators may, if requested by the Supervisor, act as Operator in Charge (OIC) when required. Perform other duties as assigned.