Water Damage Technician Lead – Ottawa

On Side Restoration; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established company in the water restoration industry is seeking a Lead Water Damage Technician. This role is pivotal in helping clients navigate the stress of water damage by leading a dedicated team to restore properties to their pre-disaster condition. Candidates should possess strong leadership skills, a proactive attitude, and relevant certifications. The company values diversity and offers comprehensive benefits, including health plans and career development opportunities. Join a supportive environment where your contributions can make a significant impact.

Benefits

Employee assistance program

RRSP matching

Comprehensive health plans

On-the-job training

Opportunities for advancement

Qualifications

• Certification in water damage restoration is essential.
• Experience in leadership and team management is required.

Responsibilities

• Lead the team in responding to water-related emergencies.
• Perform structural drying assessments and manage drying procedures.

Skills

IICRC S-Standard certification

Knowledge of structural drying procedures

Leadership skills

Proficiency with drying equipment

Effective communication in English

Physical fitness

Organization and time management

Tools

Drying equipment

Job description

Compensation

$24 – $27 / hour (full-time / permanent)

About the Role

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side help alleviate water-related stress by restoring calm, order, and dryness.

The Job – Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, responding to emergencies such as burst pipes, blocked drains, sewer backups, or other water-related disasters.

Understanding the urgency and working with customers in a caring, calm, and empathetic manner are essential for success.

As a team, WDTs clean up the mess to restore properties to their pre-disaster condition.

What You Bring

A Lead WDT should have a proactive attitude and the following skills and qualifications:

• IICRC S-Standard and Reference Guide for Professional Water Damage Restoration certification
• Knowledge of structural drying procedures
• Ability to perform structural drying assessments per IICRC guidelines
• Experience with multi-unit structural drying assessments
• Leadership skills and team management experience
• Proficiency with drying equipment (air movers, negative air machines, pressurized drying systems, dehumidifiers)
• Organization and time management skills
• Physical fitness
• Valid driver’s license and a clean criminal record
• Ability to communicate effectively in English

Industry experience such as water damage management, plumbing, janitorial work, or equipment operation can be beneficial.

Additional knowledge of 3D Imaging is a plus but not required.

Additional Notes

Disasters can occur at any time, requiring availability for rotating 24/7 on-call shifts.

Benefits

We are an established company in a growing industry, committed to your career development. We offer steady pay, an employee assistance program, RRSP matching, comprehensive health plans including dental, vision, chiropractic, massage, acupuncture, LTD, and life insurance.

On-the-job training, opportunities for advancement, and a culture of diversity and inclusion are core to our values. We encourage you to bring your authentic self to work every day.