Water Damage Technician Lead – Kitchener

On Side Restoration; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

On Side Restoration is seeking a Lead Water Damage Technician to manage teams during urgent water-related disasters. Candidates should possess IICRC certification and a strong ability to lead and communicate effectively. This role involves ensuring clients receive top-notch service while restoring properties to their pre-disaster condition. Comprehensive benefits, including health plans and RRSP matching, are offered.

Benefits

Employee assistance program

RRSP matching

Comprehensive health plan

Extended medical coverage

Life insurance

Qualifications

• Must have IICRC certification and leadership experience.
• Knowledge of structural drying procedures required.
• Ability to lead a team and perform structural drying assessments.

Responsibilities

• Lead the team in responding to water-related disasters.
• Oversee structural drying assessments and procedures.
• Work with customers in a calm and empathetic manner.

Skills

Leadership

Structural drying procedures

Communication in English

Organizational skills

Physical fitness

Education

IICRC S-Standard and Reference Guide for Professional Water Damage Restoration certification

Tools

Drying tools

Job description

Compensation : $25 – $28 / hour (full-time / permanent)

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!

The Job – Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, going wherever a burst pipe, blocked drain, sewer backup (yes, sometimes it’s one of those situations) or other water-related disaster calls.

Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!

Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

What you bring :

A Lead WDT bring a host of abilities to their work with a ‘get it done!’ attitude. Additional abilities include :

• IICRC S- Standard and Reference Guide for Professional Water Damage Restoration certification.
• Knowledge of structural drying procedures
• Ability to perform structural drying assessments in accordance with IICRC guidelines
• Ability to complete multi-unit structural drying assessments
• Leadership abilities and experience leading a team
• Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
• Organized with a good sense of time— you’re rarely late and know where all your tools are
• Physically fit
• Valid driver’s licence and a clean criminal record (we do check)
• Ability to communicate in English

Past industry experience (although not required) that can translate into success as a WDT includes : Water Damage Manager, lead hand, Water Damage Technician, plumber, janitor, vac truck operator, technician.

Other stuff that will contribute to your success but isn’t required :

• Knowledge of 3D Imaging

Of Note

Disasters can strike at any time so a rotating schedule of 24 / 7 after hours on-call work is a requirement.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

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Water Damage Technician • Kitchener, ON, CA