Watches & Fine Jewellery Sales Specialist

CHANEL; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

CHANEL seeks a Watches & Fine Jewellery Sales Specialist in Toronto’s Yorkdale Boutique. This role focuses on maximizing sales opportunities while ensuring brand loyalty through exceptional service. Candidates should have luxury retail experience, strong communication skills, and a detail-oriented mindset. Join CHANEL's inclusive culture and elevate client experiences in their fastest-growing division.

Qualifications

• At least 3 years of luxury retail or customer service experience.
• Knowledge of operational standards and ability to drive results.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Drive the Watches and Fine Jewellery business with a focus on client experience.
• Create exceptional experiences by understanding client needs.
• Support local events in collaboration with management and team.

Skills

Customer Service

Sales Focus

Attention to Detail

Organization

Communication

Job description

Watches & Fine Jewellery Sales Specialist

Location: CHANEL Yorkdale Boutique, ON

Reports to: W&FJ Boutique Manager

Contract: Permanent, Full-Time

Your role @ Chanel:

As a Watch & Fine Jewellery Specialist, your role will be to maximize sales opportunities while maintaining CHANEL standards for W&FJ. You will collaborate with CHANEL Fashion Advisors to guide clients through the Watches and Fine Jewellery universe, fostering brand and customer loyalty through excellent service, product knowledge, personal presentation, and teamwork.

What impact you can create at Chanel:

1. Drive the Watches and Fine Jewellery business with a focus on client experience and sales growth.
2. Create exceptional experiences by understanding client needs and sharing the brand story and product expertise.
3. Develop high standards of product knowledge and selling skills across all categories, including high-end watches and high jewellery.
4. Support Fashion Advisors as the WFJ expert, assisting in styling and client introduction to WFJ pieces.
5. Work towards sales targets and performance goals set by management.
6. Support local events in collaboration with management and team members.
7. Complete administrative tasks following company procedures.
8. Maintain stock levels and provide attentive aftersales follow-up.
9. Stay updated on merchandising guidelines and uphold company standards.

Additional duties may be assigned as needed.

What you will bring to the role:

1. At least 3 years of luxury retail or customer service experience.
2. Knowledge of operational standards and ability to drive results.
3. Ability to work efficiently in a fast-paced environment.
4. Strong attention to detail and organizational skills.
5. Excellent communication and multitasking abilities.
6. Professional appearance and conduct.

You are energized by:

1. The universe of Watches and Fine Jewellery.
2. The heritage of The House of CHANEL.
3. Providing exceptional service with a strong sales focus.
4. Building collaborative relationships within a team.
5. Appreciation for culture, beauty, and luxury.

What you will gain from this experience:

1. Opportunity to work in CHANEL's fastest-growing division.
2. Being part of an inclusive, collaborative team.
3. Building lasting relationships with clients.

At Chanel, we promote an inclusive culture that supports personal growth and collective progress. We value diversity and encourage applications from all qualified candidates. Accommodations are available upon request for candidates with disabilities during the recruitment process.