Warranty Technician, StreetSide Developments Calgary

StreetSide Developments Corporation; Calgary; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Warranty Technician to join their dynamic team in Calgary. In this role, you will be responsible for providing exceptional repair services for warrantable items in residential homes, ensuring customer satisfaction through effective communication and problem-solving. You will coordinate with trades, conduct quality inspections, and handle customer concerns with professionalism. This is a fantastic opportunity to work in a collaborative environment that values innovation and quality service, all while contributing to the success of a leading multi-family development company in Western Canada.

Benefits

Competitive compensation

Benefit packages

Company matching RRSP/DPSP program

Employee home purchase program

Employee discounts

Qualifications

• Minimum 3 years of home repair experience required.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Coordinate with the Warranty Team for customer appointments.
• Complete repairs and conduct quality control inspections.
• Negotiate solutions for customer concerns and trade disputes.

Skills

Communication Skills

Creative Problem Solving

Leadership

Negotiation

Education

High School Diploma or equivalent

Tools

Carpentry Tools

Job description

Warranty Technician, StreetSide Developments Calgary

Join to apply for the Warranty Technician, StreetSide Developments Calgary role at StreetSide Developments Calgary.

Title: Warranty Technician
Location: Calgary and surrounding area

At StreetSide Developments, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

Job Overview

Reporting to the Director, Operations, as the Warranty Technician, you will provide repair services for warrantable items in residential homes as well as arranging and scheduling trades to ensure delivery of excellent service to exceed customer expectations.

Your Day-to-day Responsibilities Will Include

• Coordinating with the Warranty Team to arrange or schedule customer appointments and provide details on resolution of deficiencies.
• Completing required repairs and quality control inspections or arranging and scheduling trades to complete repairs.
• Accompanying trades on service calls when required, documenting and notifying the Warranty Team of any back charges to be applied to trades.
• Negotiating a mutually agreeable solution for all parties involved to resolve customer concerns and trade disputes.
• Working safely and following all health and safety policies and procedures.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• A creative thinker; you identify new ideas, techniques and opportunities to improve performance and productivity.
• A leader; you develop and improve the skills of others through effective coaching and guidance.
• A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

• High School Diploma, or equivalent.
• Minimum 3 years of home repair experience.
• Valid driver’s licence and a satisfactory driver's abstract.
• Satisfactory verification of criminal record check and driver’s abstract.
• Access to your own tools is required.
• Physically able to kneel and crouch as well as lift, carry, push or pull objects weighing up to 50 lbs.

Preferred Requirements

• Prior experience working in the Construction industry is a strong asset.
• Basic knowledge of construction practices is preferred.
• Comfortable using carpentry related tools and equipment is preferred.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Taking responsibility for the outcomes of decisions and actions.
• Staying current on technical job skills.

Work Conditions

You primarily work in customer homes during regular business hours. Work has exposure to noise from equipment/machinery as well as dealing with inclement weather and dust. Overtime may occasionally be required.

About Us

StreetSide Developments is the multi-family division of Qualico and has developed apartment style, town home style, detached houses and luxury condominiums throughout Western Canada with projects ranging from innovative urban development to historic retrofits. StreetSide Developments operates in Winnipeg, Edmonton, Calgary and Vancouver.

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reasons to come to work every day.

Closing Date: May 6, 2025

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing