Warranty Clerk

UAP; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the automotive aftermarket is seeking a Warranty Clerk to enhance processing times and accuracy for returns and warranties. This role involves maintaining inventories, coordinating with various stakeholders, and requires expertise in the automotive parts supply industry. The successful candidate will enjoy a supportive benefits package from day one and opportunities for employee recognition.

Benefits

Flexible benefits plan

Paid time off

Employee recognition

Virtual healthcare

Discounts

Referral bonuses

Retirement plans

Wellness programs

Qualifications

• Experience or knowledge in the automotive aftermarket and parts supply industry.
• Proficiency in Microsoft Office.
• Ability to work independently under pressure.

Responsibilities

• Process and verify returns and warranties according to company guidelines.
• Maintain accurate records of shipments and inventory updates.
• Communicate with customers and vendors regarding returns.

Skills

Communication

Interpersonal skills

Decision making

Task prioritization

Education

Experience in automotive aftermarket

Warehouse or retail expertise

Tools

Microsoft Office

Delivery management software

Job description

Reporting to the Store Manager, the Warranty Clerk is responsible for processing returns, warranties, and transfers. The objective of this role is to improve processing times, accuracy, and completion rates for returns and warranties, to remove non-moving products and enable stores to receive upgraded inventory and be first to market with the latest products.

This position pays between $. and $. per hour (depending on qualifications) plus benefits from day one, paid time off, and other perks.

Your main responsibilities :

• Process and verify returns and warranties according to company guidelines within set timelines.
• Maintain accurate records of shipments, transfers, and inventory updates.
• Coordinate with DC, vendors, Finance, and Sales on credits and transfers.
• Communicate with customers, branches, and vendors regarding returns and warranties.
• Support regional inventory initiatives and improve processing accuracy and efficiency.

To join our team, you need :

• Experience or knowledge in the automotive aftermarket and parts supply industry, with warehouse or retail expertise.
• Proficiency in Microsoft Office and delivery management software.
• Ability to work independently, prioritize tasks, and make decisions under pressure.
• Professional attitude with excellent interpersonal, written, and verbal communication skills.
• Valid driver’s license is required.

Benefits and Perks:

We offer a flexible benefits plan, paid time off, employee recognition, virtual healthcare, discounts, referral bonuses, retirement plans, and wellness programs to support your health and financial goals.