Warehouse/Transport Lead

GAT Airline Ground Support; Kelowna; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company at Kelowna International Airport is seeking a Lead Commissary Agent to oversee operations and ensure safety and efficiency. The role involves managing a team, coordinating flight responsibilities, and adhering to safety standards. Candidates must possess a valid driver's license and be able to work flexible hours, including nights and weekends.

Qualifications

• Must be at least 18 years of age.
• Possess a valid driver's license.
• Obtain necessary airport security clearances.

Responsibilities

• Oversee a team of 4-5 employees each shift.
• Ensure compliance with safety and operational procedures.
• Provide training and support to all staff.

Skills

Communication

Teamwork

Organizational Skills

Time Management

Job description

Sky Cafe - Kelowna International Airport, Kelowna, British Columbia, Canada

Job Description

Posted Thursday, May 8, 2025 at 7:00 AM

Summary

Leads (Commissary Agents 3) assist in communicating policies and procedures within their operation. Lead agents assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted.

Leads (Commissary Agents 3) must report to work on a regular and timely basis and will report directly to the supervisor and/or manager on duty

Performs all functions of Commissary 2 Agents, as needed

Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)

Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation

Job Duties

Oversee a team of 4-5 employees each shift

Delegate and assign daily flight responsibilities among transport team members and assign all team members

Delegate job duties as required and ensure completion

Actively participates in the Safety Management System (SMS)

Conduct appropriate operational/safety briefings on pre- arrival/departure for each flight; ensure warehouse set up and preparation is performed

Follow and enforce all airline standard operating procedures

Ensure aircraft is loaded in accordance with operational instruction

Ensure hearing protection is on hand for each flight and safety vests are worn in all areas requiring PPE

Ensure foreign object debris walks are performed accordingly

Distribute all daily communications to team members from both within the organization as well as from customers

Ensure drivers logs are completed for each shift

Ensure all trucks are fueled accordingly at the end of each drivers shift and truck inspections completed and returned

Ensure all aircraft issues are reported to the flight crew

GPET incident report (Safety Management System – SMS) is generated and sent out within 3 hours of occurrence

Complete DFR’s, catering logs, temperature logs for refrigeration and catering containers

Coordinate the release of catering, bond, and commissary requirements for each flight; follow all airline SOP in accordance with training

Able to work as a team or work independently without direct supervision

Ensure the ops manager is notified of any changes to the operation

Adhere to all policies and follow established procedures

Participate in required meetings providing input and recommendations

Provides initial and ongoing training and support to all staff

Coordination and oversight of aircraft turnaround activities

Ensure that processes are delivered within SLA standards and compliance limits while adhering to safety requirements

Responsible for the safety and security of all employees

Performs internal audits

Perform other duties as assigned

Requirements

Be at least 18 years of age

Possess a valid driver’s license

Ability to work on a permanent basis in Canada

Obtain a clear criminal record

Must obtain necessary airport and/or Transport Canada security clearances

Must obtain necessary airport vehicle operators permit

Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis

Ability to work within the required time parameters

Ability to work nights, weekends, holidays and varying schedules

Must successfully complete airline and corporate specific training programs and recertification

Core Competencies

Able to work efficiently as a part of a team as well as independently

Able to work well under pressure and meet set deadlines

Above average organizational, time management, and prioritizing skills

Attention to detail in all areas of work

Effective communication skills with individuals at all levels of the organization

Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

Sky Cafe - Kelowna International Airport, Kelowna, British Columbia, Canada