Warehouse Technician, Metro Toronto Convention Centre Union Full Time

Encore Canada; Toronto; On-site; CAD 26,000 - 37,000; Full time

Job summary

Encore Canada is seeking a Warehouse Technician to support branch operations, focusing on shipping/receiving, QC, inventory control and related logistics. The role reports to the Warehouse Manager and involves hands-on warehousing tasks in a dynamic environment.

Responsibilities include processing inbound/outbound orders, forklift operation, safety compliance and maintaining orderly, safe work areas while ensuring high service standards for internal/external customers.

Qualifications

• High School diploma or GED required.
• 1–3 years in a warehouse environment.
• Ability to lift over 50 lbs independently.
• Ability to follow written and verbal instructions.
• Strong communication with team members and customers.
• Organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment.
• Basic computer skills with Microsoft Office.

Responsibilities

• Receive, ship and label products; pick and pack orders for delivery.
• Perform basic QC procedures and inventory control.
• Process shipments for small parcel, LTL and internal fleet.
• Operate forklifts (sit-down, reach, stock picker, pallet jack).
• Conduct daily forklift safety checks and participate in safety initiatives.
• Maintain clean, safe workspace and equipment.

Skills

Warehouse experience

Forklift operation

RF-based WMS

Microsoft Office

Strong communication

Education

High School diploma/GED

Tools

RF-based WMS

Industrial forklift equipment

Microsoft Office

Job description

Position Overview

The Warehouse Technician (Branch Operations) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to the Manager, Warehouse.

Key Job Responsibilities

Inbound/Outbound Order Processing

• Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses
• Perform basic quality control (QC) procedures, presentation of equipment and inventory control

Logistics and Transportation

• Prepare and process shipments to ship small parcel, LTL and via internal fleet
• Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack)

Safety

• Perform daily checklists on forklifts and other equipment within the warehouse
• Participate in safety team initiatives

Warehouse Housekeeping

• Clean and maintain a safe work area
• Maintain equipment as necessary

Customer Service

• Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
• Maintain a working knowledge of equipment

Job Qualifications

• High School diploma/GED
• 1 to 3 years’ experience in warehouse environment
• Ability to lift over 50 lbs. independently
• Ability to follow written and verbal instructions
• Strong communication skills with other team members, site leadership team and internal and external customers
• Organizational skills with an attention to detail and accuracy
• Ability to multi-task while working in a fast paced environment
• Basic computer skills with an emphasis on Microsoft Office
• Experience using an RF based WMS system (preferred)
• Experience operating industrial forklift equipment

Competencies (by Core Values)

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Hourly Pay:

$22.55

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.