Warehouse - Team Lead Night Shift

Marcone Supply; Kitchener; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Warehouse Team Lead for the night shift in Kitchener. This role involves overseeing warehouse operations, ensuring accuracy in order fulfillment, and leading a dedicated team to provide exceptional customer service. You will be responsible for maintaining strong relationships with customers and branches, managing the picking process, and addressing operational challenges. With a focus on teamwork and professionalism, this opportunity offers a comprehensive benefits package and the chance to contribute to a thriving distribution center. If you thrive in fast-paced environments and are passionate about customer service, this position is perfect for you.

Benefits

Comprehensive health benefits

Life insurance

Paid vacation

Employee Assistance Program

Short-term and long-term disability

Qualifications

• 3-5 years of warehouse order picking experience required.
• Ability to lead a team and maximize effectiveness is essential.

Responsibilities

• Maintain and improve warehouse operations while ensuring excellent customer service.
• Serve as back-up for the Supervisor and manage daily operations.

Skills

Warehouse order picking experience

Team leadership

Organizational skills

Interpersonal skills

Plumbing or HVAC industry knowledge

Computerized order and inventory system

Material handling equipment operation

Job description

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401K plans, vacation time and more.

Position: Warehouse - Team Lead Night Shift

Location: Kitchener, Ontario

Job Id: 1153-MARKS SUPPLY

# of Openings: 1

We are seeking a motivated, energetic, customer-focused Lead Hand (Nights) for our Kitchener Distribution Centre.

Responsibilities and Duties:

• Maintain and improve warehouse operations and provide excellent customer service by coordinating the picking process for customers and branch transfers.
• Ensure accuracy in orders shipped and prompt delivery of all items.
• Develop and maintain strong and positive relationships with customers and branches.
• Serve as back-up for the Supervisor, ensuring the smooth running of the warehouse including addressing safety concerns, employee relations issues and operational issues.
• Meet daily with supervisors and other lead hands on asset utilization and deployment, as well as hand off to next shift.
• Monitor and manage picking queue and ensure orders are checked prior to delivery for proper quantity, product and packaging.
• Respond to customer calls and internal questions regarding the status of their orders in a timely and professional manner.
• Provide feedback on picking and resource planning; suggest changes in process, training and staffing requirements.

Qualifications and Skills:

• 3-5 years Warehouse order picking experience.
• Ability to lead a team, maximizing their effectiveness.
• Excellent organizational skills; able to prioritize and delegate tasks.
• Ability to make decisions and meet daily deadlines in a fast-paced environment.
• Strong interpersonal skills and commitment to customer service.
• Plumbing or HVAC industry experience and product knowledge beneficial.
• Able to use a computerized order and inventory system.
• Attention to detail and ability to maintain paperwork.
• Able to read and write in English and count accurately.
• Flexible to change tasks quickly when necessary.
• Ability to work in a team environment and support overtime as required.
• Ability to operate material handling equipment. Tow motor certification required for this position.
• Physically agile in order to lift, carry and move large and awkward items.

What we have to offer:

• A comprehensive health benefits package, paid for by the company.
• Life insurance, short-term and long-term disability.
• Paid vacation and holidays.
• Employee Assistance Program.
• And much more!

If you have 70% of the qualifications we are looking for and want to be part of success, we encourage you to express your interest. We can't promise it will be a fit, but we do promise to consider your experience. Apply now.

Marks Supply encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs throughout all stages of the recruitment and selection process.

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