Warehouse Team Lead

Summerhill Market; Toronto; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Employee discount on groceries

Employer-paid benefits for full-time

Training and career growth

Inclusive workplace

Complimentary work swag

Hands-on environment

Job summary

Summerhill Market is seeking a hands-on Warehouse Team Lead in Toronto to support daily operations including receiving, labeling, inventory control, and safe forklift use.

You will lead by example, supervise a small team, and ensure products are received, stored, picked, and distributed accurately and efficiently in a fast-paced environment.

Qualifications

• Experience in warehouse operations, receiving, inventory, distribution.
• 2+ years in a supervisory/senior warehouse role preferred.
• Forklift experience; Counterbalance certification/licence is a strong asset.

Responsibilities

• Lead daily receiving, verify shipments against orders and docs.
• Inspect deliveries for quantity, quality, condition and accuracy.
• Record receipts in ERP and investigate discrepancies with teams.
• Coordinate with Purchasing, Production, stores, vendors to resolve issues.
• Oversee shipping, picking, packing, put-away and staging.
• Safely operate Forklift and other warehouse equipment.
• Provide day-to-day direction, set priorities, and coach staff.
• Ensure health and safety procedures are followed.
• Maintain organized receiving, storage, and labeling areas.

Skills

Warehouse experience

Team lead

Forklift operation

Inventory control

ERP systems

Attention to detail

Communication

Time management

Physical stamina

Tools

ERP system

Job description

Full-time | Summerhill Market Warehouse | Toronto

About Summerhill Market

Summerhill Market isn’t your typical grocery store. We’re a Toronto boutique grocer known for scratch-made prepared foods, freshly baked treats, and on-trend ingredients that food lovers can’t get enough of. We move fast, stay ahead of the curve, and never settle for “good enough.” Our mission? To delight customers with every visit — whether that’s helping them discover something new or making their day with genuine service.

Behind our stores is a busy warehouse and food production network responsible for ensuring our teams receive the right products, in the right quantities, at the right time.

We're looking for a hands‑on Warehouse Team Lead to support our daily warehouse operations, with a strong focus on receiving, accurate product labelling, inventory control, organization, and safe operation of a Counterbalance Electric Forklift.

This is a working leadership position. You'll lead by example, work alongside the team, and help ensure products are received, labelled, stored, picked, and distributed accurately, safely, and efficiently.

What you'll do

Receiving & Inventory

• Lead and support daily receiving, verifying incoming shipments against purchase orders and receiving documentation
• Inspect deliveries for product, quantity, quality, condition, temperature, and accuracy before accepting and storing inventory
• Accurately receive products within our inventory/ERP system and investigate discrepancies
• Communicate shortages, damages, incorrect deliveries, and receiving concerns promptly
• Work with Purchasing, Production, retail stores, vendors, and other internal teams to resolve inventory issues
• Support inventory counts, product rotation, replenishment, and overall inventory accuracy
• Maintain organized receiving, cooler, freezer, dry storage, and staging areas

Labelling & Product Accuracy

• Ensure incoming and outgoing products are accurately labelled, dated, identified, and stored in the correct location
• Print, verify, and apply product, inventory, location, and shipping labels as required
• Review product codes, descriptions, quantities, dates, and store/destination information for accuracy
• Ensure products can be easily identified and traced throughout the warehouse
• Correct labelling errors promptly and coach team members on proper procedures
• Support improvements to labelling and inventory processes to reduce errors and increase efficiency

Warehouse Operations

• Perform and oversee shipping and receiving, picking, packing, put-away, staging, quality checks, and order preparation
• Ensure store and production orders are picked accurately and prepared for distribution on time
• Safely operate aCounterbalance Electric Forklift, pallet jacks, and other warehouse equipment
• Load, unload, move, stack, and organize pallets safely and efficiently
• Maintain proper FIFO rotation and storage procedures
• Keep the warehouse clean, organized, safe, and inspection‑ready
• Support retail stores and other Summerhill Market operations as required

• Provide day-to-day direction and support to Warehouse team members
• Assign work, communicate priorities, and ensure daily tasks are completed accurately and on time
• Train and coach employees on receiving, labelling, inventory, equipment operation, food safety, and warehouse procedures
• Lead by example with an all-hands-on-deck approach to daily operations
• Identify operational challenges, communicate concerns, and help develop practical solutions
• Support SOP development, employee training records, and continuous improvement initiatives

Health & Safety

• Promote a safe working environment and ensure warehouse health and safety procedures are consistently followed
• Ensure forklifts and warehouse equipment are operated safely and required inspections are completed
• Identify and report hazards, damaged equipment, unsafe storage, or other workplace concerns
• Follow food safety, sanitation, temperature control, and workplace health and safety requirements

What we're looking for

• Previous experience in warehouse, receiving, inventory, distribution, grocery, or food and beverage operations
• Previous Team Lead, Supervisor, or senior warehouse experience preferred
• Minimum 2 years of forklift experience preferred; Counterbalance Electric Forklift certification/licence is a strong asset
• Strong experience with receiving, product labelling, inventory control, picking/packing, and put-away
• Excellent attention to detail and commitment to accuracy
• Comfortable working with ERP/inventory systems, computers, scanners, and label‑printing systems
• Strong organizational, communication, and time‑management skills
• Able to prioritize effectively and work with urgency in a fast‑paced environment
• Comfortable working independently while leading and supporting a small team
• Physically capable of standing, walking, bending, and safely lifting up to 50 lbs
• Food Handler Certification is an asset
• Flexible availability based on operational requirements

Perks of working here

• Weekly pay
• Employee discount on gourmet groceries and prepared meals
• Employer-paid benefits for full‑time employees
• Opportunities for training, development, and career growth
• A dynamic, inclusive workplace that celebrates its people
• Complimentary work swag (we’ll keep you looking sharp)
• A hands‑on environment where your ideas and contributions matter

Join our team

If you're an experienced warehouse professional who takes pride in accuracy, organization, and getting things done right, we'd love to meet you. This is an opportunity to take ownership of day-to-day operations while working alongside a team that plays an important role in keeping Summerhill Market moving.

Bring your leadership skills, attention to detail, and hands‑on approach—we can't wait to meet you.

Equity Statement

At Summerhill Market, we are an equal opportunity employer that values and encourages diversity in the workplace. We provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by local law. Should you require an accommodation at any point during the recruitment process, please let us know and we will be happy to accommodate.

The purpose of this document is to provide a general summary of essential responsibilities for this position and is not an exhaustive list. Duties, assignments, and other responsibilities may differ for similar positions based on business needs of each location.