Warehouse Supervisor (Events)

MLSE (Maple Leaf Sports & Entertainment Partnership); Toronto; On-site; CAD 34,000 - 37,000; Full time

Job summary

MLSE is hiring a Food & Beverage Warehouse Supervisor at Scotiabank Arena to lead the warehouse team, oversee inventory accuracy, and ensure winning fan service. Shifts include morning, afternoon, or evening, with weekend/evening/weekend availability required.

You will manage stock control, schedules, payroll, and performance reviews, while maintaining safety compliance and MLSE service standards. The role demands lifting 25–50 lb items, standing long hours, and adapting to indoor/outdoor

Qualifications

• Supervisory experience in warehouse environment.
• Availability for weekends, evenings, and holidays.
• Proficient with Excel, Word, and inventory software.
• Certified WHMIS, Smart Serve, and ServSafe or NFSTP.
• Knowledge of OHSA compliance.
• Strong communication and leadership skills.
• Ability to lift 25–50 lb and stand for long periods.
• Able to work in hot or cold environments.

Responsibilities

• Coach and motivate the Warehouse team.
• Oversee the accuracy and efficiency of inventory and order picking using our Inventory System.
• Oversee the distribution of product throughout the building.
• Ensure prompt and friendly service to internal customers with a “do what it takes” approach.
• Resolve discrepancies quickly and effectively.
• Assist the Food & Beverage team in the smooth running of events.
• Administer and maintain stock control.
• Carry out the administrative functions pertaining to daily operations, hiring, scheduling, payroll, performance reviews, coaching, counseling & discipline, posting of invoices, transfers, and weekly inventories.
• Ensure compliance with all related regulations, such as those pertaining to Health & Safety and AGCO.
• Adhere to MLSE service standards & policies.
• Lead by example in team management & development, utilizing a “one team” approach; ensure departmental professionalism & winning vision are intact.
• Participate in special projects & perform other related duties as requested.

Skills

Leadership

Communication

Team management

Problem solving

Education

WHMIS certification

Smart Serve

ServSafe

NFSTP

OHSA training

Tools

Excel

Word

Inventory Control Software

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on your team.

• We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

Job Description

As a valuable member of the Food & Beverage Warehouse team, you will assist the Warehouse Manager in overseeing and leading the warehouse area at the Scotiabank Arena, ensuring the delivery of winning fan service to all guests. You will be instrumental in supporting outstanding fan and staff relations. Please note the shifts for this role will vary and could be in the morning, afternoon, or evening.

Responsibilities

• Coach and motivate the Warehouse team.
• Oversee the accuracy and efficiency of inventory and order picking using our Inventory System.
• Oversee the distribution of product throughout the building.
• Ensure prompt and friendly service to internal customers with a “do what it takes” approach.
• Resolve discrepancies quickly and effectively.
• Assist the Food & Beverage team in the smooth running of events.
• Administer and maintain stock control.
• Carry out the administrative functions pertaining to daily operations, hiring, scheduling, payroll, performance reviews, coaching, counseling & discipline, posting of invoices, transfers, and weekly inventories.
• Ensure compliance with all related regulations, such as those pertaining to Health & Safety and AGCO.
• Adhere to MLSE service standards & policies.
• Lead by example in team management & development, utilizing a “one team” approach; ensure departmental professionalism & winning vision are intact.
• Participate in special projects & perform other related duties as requested.

Qualifications

• Previous Supervisory experience in a unionized and/or warehouse environment is preferred.
• Must be available to work weekends, evenings & holidays.
• Intermediate to advanced skills using Excel, Word & Inventory Control Software.
• Trained in W.H.M.I.S., Smart Serve & ServSafe, NFSTP or equivalent.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Ability to communicate, motivate & lead effectively.
• A proactive approach toward day‑to‑day activities & shifting demands.
• An ongoing awareness & responsiveness to client satisfaction.
• Must be able to lift large 25‑50 lb items consistently throughout an 8‑hour shift.
• Must be able to stand & walk for a prolonged period of time during a shift.
• Must be able to work in various work conditions, dealing with extreme heat or cold, indoors & outdoors.

Please note: this role supports events, which requires availability to work weekday afternons & evenings, and week‑ends.

Job Posting Compensation Range/Rate

$26.27/hour

At MLSE, we are committed to building an equitable, diverse & inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.