Warehouse Supervisor

Arrow Speed Controls Limited; Richmond; On-site; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Extended health and dental benefits

RRSP matching plan

Education and training funding

Paid time off for personal wellness

Opportunities to move up with Arrow

Job summary

Arrow Speed Controls Limited in Richmond, BC, seeks a Warehouse Supervisor to lead daily warehouse operations, supervise a team, and ensure accurate ERP/WMS transactions and inventory flow. You will manage receiving, shipping, and material handling while coordinating with multiple departments to meet production and customer needs.

The role emphasizes leadership, safety, and continuous improvement in a fast-paced, cross-border environment with strong focus on accuracy and efficiency.

Qualifications

• Experience leading daily warehouse operations and teams.
• Proven ability to manage ERP/WMS transactions accurately.
• Strong inventory control, safety, and compliance mindset.

Responsibilities

• Lead daily warehouse operations and supervise the team.
• Plan workload, set priorities, and monitor performance.
• Coordinate receiving, put-away, picking, packing, shipping.
• Maintain ERP/WMS data accuracy and ensure safety.
• Support inventory counts, audits, and continuous improvement.
• Communicate with Supply Chain, Production, Service, and Finance.
• Oversee international shipments and cross-border documentation.

Skills

Warehouse leadership

Inventory control

ERP/WMS transactions

Safety compliance

Team supervision

Planning & scheduling

Tools

ERP/WMS software

Job description

Arrow Speed Controls Limited (est. 1980) is the leading Variable Frequency Drive (VFD) Integrator in North America. With over 20,000 successful applications to date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also do DC drives, soft starts, servo controls and PLC systems.

What you will be doing:

The Warehouse Supervisor is responsible for leading daily warehouse operations, including receiving, picking, shipping, inventory control, material flow, space utilization, and warehouse safety. Reporting to the Supply Chain Manager, this hands‑on role supervises the warehouse team, ensures accurate ERP/WMS transactions, and supports the timely availability of materials for production and customer requirements.

The Warehouse Supervisor will also ensure shipping and receiving activities are executed timely and safely as required by the rest of the operation. These duties include, but are not limited to:

Warehouse Leadership

• Plan, assign, and oversee the daily workload of the warehouse team.
• Supervise, coach, train, and develop warehouse employees.
• Set priorities based on production requirements, customer orders, receiving activity, and shipping deadlines.
• Monitor employee performance, attendance, productivity, safety, and compliance with company procedures.
• Provide hands‑on support during workload peaks, urgent shipments, inventory counts, or employee absences.
• Maintain effective communication with Supply Chain, Production, Service, Project Management, Finance, and Customer Service.

Receiving and Material Flow

• Oversee receiving, inspection, identification, labelling, put‑away, and internal movement of materials.
• Ensure receipts and material movements are completed accurately and promptly in the ERP and WMS.
• Investigate and elevate shortages, damages, incorrect materials, and documentation discrepancies.
• Ensure quarantined, returned, customer‑supplied, project‑specific, and nonconforming materials are properly identified and segregated.
• Prevent unprocessed materials from accumulating in receiving, staging, red‑tag, or temporary holding areas.

Picking, Shipping and Logistics

• Oversee the accurate and timely picking, packing, staging, and shipping of customer orders, work orders, transfers, and box sales.
• Ensure materials are properly packaged, labelled, documented, and protected for transportation.
• Coordinate courier, LTL, air, sea, domestic, and international shipments.
• Coordinate import and export shipments, including carrier arrangements, customs documentation, and communication with customs brokers.
• Ensure commercial invoices, packing lists, certificates of origin, HS classifications, and other cross‑border shipping documents are complete and accurate.
• Review freight charges and resolve customs holds, freight claims, documentation issues, and delivery exceptions.
• Coordinate crating and special packaging requirements and elevate potential shipment delays.

Inventory Control and Systems Compliance

• Maintain warehouse inventory accuracy at or above the company target.
• Ensure all warehouse movements, picks, returns, transfers, and adjustments are properly recorded in the ERP and WMS.
• Maintain bin discipline and investigate negative inventory, missing bins, incorrect locations, and other inventory exceptions.
• Lead cycle counts, spot checks, annual physical counts, recounts, and inventory‑reconciliation activities.
• Investigate inventory variances, identify root causes, and implement corrective actions.
• Maintain accurate bin locations, item labels, UPCs, and warehouse records.
• Support excess and obsolete inventory disposition, warehouse consolidation, Kanban, VMI, kitting, and production‑replenishment initiatives.
• Develop, maintain, and enforce warehouse procedures and work instructions.

Safety, Quality and Facility Management

• Maintain a safe, clean, organized, and efficient warehouse.
• Conduct warehouse safety inspections and ensure employees follow PPE, lifting, equipment‑operation, and emergency procedures.
• Ensure forklifts, pallet jacks, ladders, racking, loading areas, and other equipment are used safely and properly maintained.
• Stop unsafe work and hold or quarantine damaged, unidentified, or nonconforming material when required.
• Report and investigate safety incidents, material damage, and near misses.
• Support ISO, financial, customer, and internal audits.
• Apply 5S and continuous‑improvement practices throughout the warehouse.

Planning and Performance Reporting

• Review upcoming receipts, production demand, project requirements, shortages, and shipping commitments.
• Track and report warehouse performance, including inventory accuracy, picking and shipping accuracy, receiving turnaround time, cycle‑count completion, system compliance, safety, and productivity.
• Recommend improvements to staffing, layout, storage capacity, equipment, and workflow.
• Assist the Supply Chain Manager with labour planning, warehouse budgets, and capital‑equipment proposals.

We expect our people to consistently demonstrate the following competencies in their work, decision‑making, and interactions with colleagues, customers, and stakeholders:

• Ethics & Integrity: Acts with honesty, professionalism, fairness, and respect while maintaining confidentiality and building trust.
• Accountability: Takes ownership of responsibilities, follows through on commitments, and accepts responsibility for outcomes.
• Strategic Thinking: Understands how their work contributes to organizational goals and identifies opportunities to improve processes and results.
• Action Orientation: Demonstrates initiative, solves problems proactively, and responds effectively to changing priorities and challenges.
• Continuous Learning & Humility: Seeks feedback, learns from experiences, embraces new ideas, and pursues ongoing personal and professional development.
• Teamwork & Collaboration: Works effectively with others, values diverse perspectives, and contributes to a positive, respectful, and inclusive workplace.
• Results Orientation: Focuses on delivering high‑quality work, meeting deadlines, and achieving objectives efficiently and effectively.
• Safety & Well‑Being: Promotes a safe and healthy work environment by following safety procedures, identifying hazards, and supporting the well‑being of others.

Everyone is responsible for demonstrating these competencies and contributing to a high‑performing, collaborative, inclusive, and safe workplace.

What we will give to you:

• $75,000 - $90,000 per annum, dependent on experience and qualifications
• Extended health and dental benefits
• RRSP matching plan
• Education and training funding opportunities
• Social functions with team
• Paid time off for personal wellness
• Opportunities to move up with your career with Arrow

Arrow Speed Controls is committed to a diverse and inclusive workplace. Arrow is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

About Us

Arrow Speed Controls Limited (est. 1980) is the leading Variable Frequency Drive (VFD) Integrator in North America. With over 20,000 successful applications to date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also do DC drives, soft starts, servo controls and PLC systems.