Warehouse Service Manager

Saint-Gobain North America; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Job summary

Saint-Gobain North America seeks a Warehouse Service Manager for its Ottawa location. The role involves overseeing daily warehouse operations, managing inventory, ensuring safety compliance, and leading a dedicated team. The ideal candidate will have strong leadership skills, relevant education, and a passion for operational excellence.

Benefits

Family-focused policies like parental leave

Financial security options such as RRSP and Employee Stock Purchase

Volunteer days for community service

Wellness programs promoting healthy living

Qualifications

• 1-2 years of experience in warehouse management, shipping, or logistics.
• Proficiency in warehouse management software and Microsoft Office.
• Knowledge of shipping regulations and best practices.

Responsibilities

• Manage daily warehouse activities such as receiving, storage, inventory control, and shipping.
• Lead and train warehouse team members; conduct performance reviews.
• Ensure safety compliance and maintain an organized work environment.

Skills

Leadership

Organizational skills

Problem-solving

Communication

Education

Bachelor’s degree in Business Administration

Supply Chain Management

Tools

Warehouse management software

Microsoft Office

Job description

We are seeking a Warehouse Service Manager passionate about making a positive business impact. This is an excellent opportunity to join a Top Employer and contribute to our growth and success!

The Warehouse Service Manager oversees daily operations of the warehouse and shipping departments, including managing inventory, ensuring accurate and timely shipments, maintaining safety standards, and leading warehouse staff. The ideal candidate possesses strong leadership skills, keen attention to detail, and a dedication to high-quality service.

Key Responsibilities :

• Manage daily warehouse activities such as receiving, storage, inventory control, and shipping.
• Lead and train warehouse team members, conduct performance reviews.
• Develop and implement efficient processes to boost productivity and accuracy.
• Ensure safety compliance and maintain an organized work environment.
• Monitor inventory levels and coordinate with purchasing to maintain stock.
• Prepare and manage shipping and receiving documentation.
• Collaborate with sales and customer service to ensure timely order fulfillment and resolve shipping issues.
• Optimize shipping methods to reduce costs and improve delivery times.
• Conduct regular audits to identify improvement opportunities.
• Stay informed on industry best practices and emerging technologies in warehouse management.

IS THIS JOB FOR YOU?

Requirements :

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field (preferred) or equivalent experience.
• 1-2 years of experience in warehouse management, shipping, or logistics.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in warehouse management software and Microsoft Office.
• Knowledge of shipping regulations and best practices.
• Ability to lift heavy objects and operate warehouse equipment (e.g., forklifts, pallet jacks).
• Strong verbal and written communication skills.

ABOUT US

CertainTeed, a North American leader in sustainable building materials, is committed to improving lives and the environment. At our Ottawa Plant, we focus on innovative insulation solutions within a culture of excellence and continuous improvement. Join us to gain valuable experience in process engineering and contribute to our mission of creating sustainable, energy-efficient solutions.

Saint-Gobain, the world’s largest building materials company with a 360-year legacy, leads in sustainable product development and environmental stewardship. Recognized as one of the best workplaces in North America & Canada by Top Employers, we design, manufacture, and distribute materials that promote comfort, performance, safety, and sustainability in construction. Our vision is to make the world a better home, fostering wellbeing and innovation.

Legal Statement

Saint-Gobain is an inclusive, equal opportunity employer committed to reasonable accommodations throughout recruitment, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We offer flexible options to fit your lifestyle, including :

• Family-focused policies like parental leave, paid time off, and Employee Assistance Program
• Financial security options such as RRSP, DPSP, and Employee Stock Purchase Program
• Volunteer days for community service
• Wellness programs promoting healthy living
• And more!

WHY WORK FOR US?

At Saint-Gobain, our core values—Trust, Empowerment, & Collaboration—shape our culture. We promote diversity and inclusion, and our products aim to make the world more beautiful, safer, and sustainable.