Warehouse Operations Supervisor

Canada Cartage Group; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job description

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

The Warehouse Operations Supervisor is responsible for achieving the prescribed company objectives for safety, efficiency, quality, and inventory accuracy. Emphasis is placed on the management of Team Members and the implementation of proactive operations action plans specific to receiving, warehousing and shipping product in a manner consistent with company service and cost objectives.

Schedule: 24/7 operation, afternoon shift 3:00pm - 11:00pm

What you will do

• Employee Management and Development
• Conducting regular formal employee reviews and informal feedback discussions for all staff within their area of responsibility
• Train and coach on WMS systems and act as a subject matter expert
• Work closely with the staff in all aspects of the day-to-day operations of the account(s) they are responsible for
• Help drive goal, target and performance standards
• First point of contact for customer concerns and providing exemplary customer service
• Ensure all KPI's are achieved for customers and internal stakeholders
• Ensure employees are trained and aware of all standard operating procedures and best practices
• Run various reports including labour planning for team
• Create a positive and safe working environment

What You’ll Bring

• 1-2 years of relevant warehouse experience
• High school diploma
• Previous experience on counterbalance and end-rider power jacks
• Strong computer and keyboarding skills
• Proficient with MS office, including Excel

Along with the following Skills & Competencies:

• Excellent verbal and written communication skills and strong leadership.
• Good interpersonal skills; previous experience managing a team
• Customer centric
• Ability to handle high volumes and multiple projects and tasks
• Good analytical skills

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company-wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
• We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity.

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however, only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

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