Warehouse Operations Manager (3PL)

Canada Cartage Group; Winnipeg; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Discounted hotels

Car rentals

Entertainment

Gym memberships

Phone plans

Electronics

Job summary

Canada Cartage Group in Winnipeg, MB is seeking a hands-on Warehouse Operations Manager to lead a 190,000 sq ft multi-client facility. You will run day-to-day operations, supervise staff, manage safety and regulatory compliance, and ensure budget targets and service levels are achieved in a unionized environment.

This role emphasizes process improvement, hiring and coaching, labor planning, KPI tracking, and cross-functional collaboration with transportation teams to deliver reliable,

Qualifications

• 5–10 years in warehouse, distribution, or logistics operations
• Supervisory or leadership experience with team development
• 3PL experience
• Strong customer-facing experience managing high-expectation clients
• Experience in fast-paced, evolving, or startup environments

Responsibilities

• Lead, coach, and develop a team across a 24/7 operation
• Establish processes, workflows, and best practices
• Participate in hiring and onboarding of supervisory staff
• Manage labour planning, scheduling, and performance to meet targets
• Monitor KPIs and drive continuous improvement
• Collaborate with transportation and terminal teams for smooth execution
• Oversee daily warehouse activities
• Ensure compliance with safety and regulatory requirements
• Support inventory oversight and transition to system-supported processes
• Ensure accuracy of WMS and KPI inputs
• Manage budget responsibilities including labor and expenses
• Foster a positive team environment

Skills

Leadership

Communication

Budgeting

Problem solving

Team development

Customer-facing

Tools

WMS systems

MS Office

Job description

Career Opportunity

Warehouse Operations Manager

Position Summary

Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This role is accountable for ensuring operational performance, employee management and welfare, and budget targets are achieved within a unionized enironment.

The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding environment.

This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a larger team.

The facility is 190,000 sq ft with customers in a variety of industries with close to ~40 full-time employees.

Location: Winnipeg, Manitoba

Schedule:Schedule can vary. Mon - Fri, 40+ hours

What you will do

• Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation
• Support the ongoing development of the operation, including establishing processes, workflows, and best practices
• Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff
• Manage labour planning, scheduling, and performance to meet operational and financial targets
• Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives
• Collaborate with transportation and terminal teams to ensure alignment and smooth execution for customers
• Oversee daily warehouse activities
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time
• Ensure accuracy of WMS and KPI inputs
• Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L targets
• Foster a positive team environment with strong communication and engagement

What You’ll Bring

• 5–10 years of experience in warehouse, distribution, or logistics operations; 3PL experience
• Previous experience in a supervisory or leadership role, with a track record of developing teams
• Strong customer-facing experience, with the ability to manage high-expectation clients
• Experience working in fast-paced, evolving, or startup environments is highly preferred
• Demonstrated ability to work independently, take initiative, and operate as a self-starter with minimal on-site leadership support
• Strong problem-solving skills with the ability to make decisions and adapt quickly in a dynamic environment
• Familiarity with warehouse operations including shipping, receiving, and material handling
• Experience with WMS systems
• Financial acumen, with exposure to budgeting, cost control, or P&L management
• Knowledge of health & safety regulations and best practices
• Proficiency with MS Office (Excel, Outlook, Word, PowerPoint)

Key Competencies:

• Strong communication skills (verbal and written), with the ability to interact effectively at all levels
• Customer-centric mindset with a focus on service excellence
• Leadership, coaching, and team-building ability
• Highly organized with strong time management and multitasking skills
• Resilient and adaptable, able to manage competing priorities and a high-demand customer environment
• Collaborative approach with the ability to work cross-functionally

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.