Warehouse Manager - Striker Bowling Solutions

Splitsville Entertainment; Oakville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A premier family entertainment center in Oakville is looking for a Warehouse Manager. The role involves managing inventory, coordinating shipments, and ensuring outstanding customer service. Ideal candidates will have prior warehouse management experience and excellent problem-solving skills. Join us for a dynamic working environment that values diversity and inclusion.

Benefits

3 weeks vacation (increasing to 4 weeks after one year)

Discounts on food

$1 bowling

Financial long service awards

Medical and dental benefits

RRSP matching plan

Mental health support benefits

Qualifications

• Previous experience managing in a warehouse environment.
• Ability to perform physical activities such as lifting, climbing, and reaching.
• Self-motivated with the ability to work independently.

Responsibilities

• Manage inventory and maintain a neat, safe warehouse.
• Coordinate shipments and assist clients.
• Communicate with sales and installation teams to keep projects on track.

Skills

Excellent communication

Customer service skills

Organized and able to prioritize

Creative problem-solving

Ability to work independently in a team

Physical fitness (able to lift 50 lbs)

Tools

Zoho

Job description

About The Role

Are you an experienced warehouse professional who thrives in a fast-paced environment and takes pride in keeping operations running smoothly?

We’re looking for a Warehouse Manager to join our team and play a key role in managing inventory, supporting installations, and ensuring exceptional customer service. In this role, you’ll handle everything from receiving and organizing stock to coordinating shipments, assisting clients, and keeping our warehouse neat, safe, and efficient. You’ll also work closely with our sales, installation, and office teams to keep projects on track, resolve challenges, and make sure our customers have what they need, when they need it.

If you’re detail-oriented, proactive, and ready to take ownership of warehouse operations while helping support our growing business, we want to hear from you!

The Why

• 3 weeks of vacation (increasing to 4 weeks after one year!)
• Discounts on food and $1 bowling
• Financial long service awards
• Medical and dental benefits
• RRSP matching plan
• Mental health support benefits

The What

Striker Bowling Solutions is a leading partner and supplier to the Canadian bowling industry and the exclusive Capital Agent for Brunswick Bowling in Canada. We’ve been involved in over 400 projects, from simple equipment replacements, to the construction of the newest bowling entertainment facilities in the country. Our affiliation with Brunswick, the largest bowling manufacturer in the world, allows us to provide unmatched insight into the changes that are ever-present in today’s bowling industry.

Here’s some of what you can expect as part of the role…

• Receive inventory and stock shelves.
• Pick, pack, & ship orders.
• Tend to walk-in Striker Bowling Solutions clients as required.
• Provide accounting department with all pertinent paperwork for shipped orders and orders that have been picked up.
• Maintain shelf/warehouse location database for all stored materials & inventory.
• Keep warehouse neat, tidy, and organized.
• Help admin/office keep inventory of office supplies to min levels. i.e., waste bags, bathroom tissue, coffee, toner, copy paper, etc.
• Follow up with customer on pre-installation completion components.
• Advise customers of backorders and follow up with Brunswick on delivery date.
• Provide training materials and checklists for customers.
• Submit warranty claims to Brunswick on behalf of customers if required.
• Take calls from prospective clients and move them along the Sales path.
• Coordinate freight shipping for Striker Installations.
• Stay active in Zoho, Striker CRM software with updates to customers information
• Communicate incentives to increase sales (eblasts specials/sale)
• Help coordinate on-site surveys with foreman
• Ensure installation foreman finalizes completion components and tool lists
• Be a Brunswick advocate through knowledge of capital equipment and aftermarket products.
• Help on all OCN/Labour Changes/Contract Disputes during peak season with Customers and Brunswick
• Follow all safety and operational policies and procedures and report any issues
• Other duties as assigned

The Who

To be a successful Warehouse Manager, you’ll have:

• Previous experience managing in a warehouse environment
• Excellent communication and customer service skills
• Organized, able to prioritize and multi-task
• Ability to work in a fast-paced environment
• Creative problem-solving
• Previous experience with Zoho is an asset
• Self-motivated
• Ability to work independently as well as in a team
• Ability to perform physical activities that require use of entire body, such as lifting, climbing, walking, reaching, crouching, standing, pushing, pulling
• Able to lift and move up to 50 pounds

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.