Warehouse Logistics Coordinator

Warehouse Logistics Coordinator

Fairware provides custom branded products to North America's leading sustainable brands. Our vision is to create merchandise that elevates brands, people, and shared communities while upholding ethical and sustainable practices.

Fairware is a certified B Corporation, Women Owned, LGBTQ owned and a certified Living Wage Employer. Fairware is committed to recruiting and retaining a diverse workforce. We value diversity and inclusion and encourage all qualified people to apply.

People of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender people are encouraged to apply. If we can make this easier through accommodation in the recruitment process, please contact us at the email provided. If you are looking to join a successful growing company with a great culture, you've found us. Check us out at www.fairware.com.

What you'll get working here:

• You will be joining us at our open-plan office located near Olympic Village in Vancouver; which is close to transit and bike share stations.
• A full-time, salaried position with benefits after 3 months.
• Team-oriented environment.
• Bike parking and showers.
• Professional development.
• Profit sharing.

JOB OVERVIEW

The warehouse logistics coordinator will ensure that online inventory store orders are processed and delivered in a timely manner and will provide customer service in line with Fairware's Customer service model.

This is a Full time role at our Vancouver Warehouse and requires both physical labour and computer work.

ROLES AND RESPONSIBILITIES

1. Order Fulfillment: Coordinate the picking, packing, and shipping of orders.
2. Receiving: Receive, count and inspect incoming inventory, reporting on discrepancies and quality issues. Receive into WMS.
3. Customer Service: Manage and respond to all online store email inboxes, responding to all inquiries within 2 hours.
4. Inventory Control: Maintain WMS to ensure accurate inventory records and proper stock levels. Coordinate inventory counts as per schedule.
5. Documentation: Prepare and manage shipping documents, including commercial invoices.
6. Shipping: Coordinate all outbound shipping, providing customs, brokerage and duty information as required.
7. Supplies: Maintain warehouse and office supplies.
8. Systems: Contribute to continuous improvement of internal systems.
9. Meetings: Participate in E Commerce weekly team meetings and participate in special projects as required.

QUALIFICATIONS

You have at least 2 years related experience in:

• Warehouse logistics
• WMS and inventory management
• International Shipping, knowledge of customs, brokerage, duty
• Technology including Office 365
• Shopify - working knowledge an asset.

You are comfortable working in a fast-paced, entrepreneurial environment with deadlines. You are fluent in English, second language an asset.

You are interested in social responsibility, sustainability, and sustainable products. You are capable of physical work including lifting and standing.

How to Apply: Please send us a one-page letter outlining your relevant experience and why you want to work for Fairware.

We will be interviewing qualified candidates as they apply until the role is filled. No phone calls or drop-ins please.

Salary: $54,000 - $58,000 base annual salary, depending on experience. Benefits after 3 months.