Warehouse / Customer Support

IDN-Canada; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security distributor is seeking a Full-Time Warehouse / Customer Support member for their Burnaby, BC team. Responsibilities include shipping/receiving, stocking products, customer support, and entering transactions. Ideal candidates will have strong communication skills, a positive attitude, and be able to lift 50lbs. Benefits include casual dress, dental care, and profit sharing. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Benefits

Casual dress

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Profit sharing

RRSP match

Store discount

Tuition reimbursement

Vision care

Wellness program

Qualifications

• Bondable with no criminal record.
• Legally authorized to work in Canada.
• Ability to work independently and in a team.

Responsibilities

• Shipping/receiving orders and transfers.
• Stocking & organizing products.
• Performing basic order entry and building customer relationships.

Skills

Strong verbal & written communication skills in English

Positive attitude

Attention to detail

Ability to lift up to 50lbs

Comfortable in a computerized environment

Job description

Overview

IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently seeking candidates for a Full-Time Warehouse / Customer Support position to join our Burnaby, BC team. Opportunities to grow within the company.

Duties & Responsibilities

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions for productions and warehouse. This includes but is not limited to the following: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Progressing into performing basic order entry, addressing product or service concerns, answering questions, and building customer relationships
• Supporting and working with all other branch personnel

What We Look For

• Strong verbal & written communication skills in English
• Positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50lbs and perform repetitive tasks daily
• Comfortable in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as working in a cohesive team environment

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Pay: $18.00-$23.00 per hour

Benefits

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Application question(s):

• Please advise expected salary range for this position.

Work Location: In person