Warehouse/Counter Associate

Sonepar Canada, Inc.; Coquitlam; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a market leader in the electrical distribution industry with over 60 years of experience. This role offers the opportunity to provide exceptional customer service at the branch level, ensuring timely order fulfillment and assisting customers in finding the right products. You will be part of a family-oriented team that values career development and offers a competitive salary along with a comprehensive benefits package. This position is perfect for those looking to grow within a dynamic industry and make a meaningful impact on customer satisfaction.

Benefits

Flexible benefits program

Medical insurance

Dental insurance

Vision insurance

Health Spending Account

RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Company paid Life Insurance

Qualifications

• High School Diploma required with knowledge of Microsoft Office.
• Up to 1 year of related experience preferred.

Responsibilities

• Provide excellent service to customers visiting the branch.
• Fill orders timely and assist with product identification.

Skills

Customer Service

Order Fulfillment

Inventory Management

Sales Support

Education

High School Diploma

Tools

Microsoft Office

Inventory Software

Job description

With over 60 years of industry experience, Gescan has 29 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position:

Responsible for providing excellent service to customers who visit the branch to either place orders, and/or pickup their product requirements.

Major Responsibilities:

1. Filling orders and ensure they are completed in a timely manner.
2. Informing customer and/or the Sales Department of any issues that might occur with filling product requested.
3. Continuously updating Branch Manager of customer interests and issues.
4. Entering sales order for product(s) selected by the customer and ensuring all materials have been entered accordingly and documentation is complete within the close of sale.
5. Assisting customers with identifying the specific product they are looking for based on their requirements and suggesting alternatives if required and/or up-selling of related product(s).
6. Physically locating/picking order once product order has been finalized.
7. Maintaining a safe and clean working environment.
8. Assisting with the overflow of sales calls.
9. Assisting the Shipping/Receiving Department with storing product/inventory.
10. Other duties as required.

Education & Training:

High School Diploma required. Knowledge of Microsoft office required.

Experience:

Up to 1 year of related experience. Experience using inventory software preferred.

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.