Warehouse Associate

Paradies Lagardère Travel Retail; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in travel retail seeks a Receiving Associate to assist in warehouse operations and ensure efficient stock delivery. This role involves supporting both the inventory management and customer service functions, emphasizing strong communication skills and the ability to work in a dynamic environment. Ideal candidates will possess a high school diploma and experience in the retail or customer service sector.

Qualifications

• Minimum one year of warehouse retail or customer service experience required.
• Must have strong customer service and effective communication skills.
• Able to adapt to changing priorities and unexpected situations.

Responsibilities

• Support the warehouse operations both on and off the airport site.
• Maintain and deliver stock to various locations throughout the day.
• Conduct receiving, cycle counts, product returns, and transfer transactions.

Skills

Customer Service

Effective Communication

Inventory Control

Education

High school diploma or equivalency

Bachelor’s degree (preferred)

Job description

EMPLOYMENT CLASSIFICATION : Non - Exempt

POSITION REPORTS TO : Assistant or General Manager

DEPARTMENT : Operations

POSITION SUMMARY :

Receiving Associate : Support the warehouse operations both on and off the airport site. Warehouse associates must have the ability to process shipping and receiving functions, unload trucks, pull, pack, delivery stock orders and provide maintenance activities for the shops. Associates must have the ability to communicate and partners with store management, vendors and airport staff to ensure proper compliance to rules and regulations for deliveries and movement of merchandise throughout the

location. Must possess the ability to learn job responsibilities, such as good knowledge of the warehouse layout the various types of inventory processed and the merchandise departments.

Replenish Associate : Will also include maintaining and delivering stock to our various locations throughout the day. Pulling reports and filling orders to ensure that merchandise levels are adequately maintained at all times. The warehouse associate works directly with the sales associates and managers assisting with putting away stock, setting planograms and various promotions. Stock Associates may be called upon to perform all necessary store functions to include but not limited to customer service, register transactions, maintenance, etc.

DUTIES AND RESPONSIBILITIES :

• Put the customer first at all times, (internal and external customers)
• Provide best in class customer service through efficient inventory control processes and distribution
• Proper utilization and respect for company issued tools and resources, with applications based on security practices of work environment
• Create and maintain good working relationships with fellow associates
• Maintain store / stockroom / warehouse appearance with respect to creating a safe working environment in compliance with Health & Safety regulations, visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our handheld or Company equipment
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Ensure consistent application of stock security as per defined processes
• Be able to resolve inventory control issues and escalate as required
• Accurately report and follow up on all IMT issues
• Identify and report to management discrepancies according to defined process.
• Price stock and assist in store stocking, where required

POSITION QUALIFICATIONS :

• High school diploma or equivalency required / Bachelor’s degree preferred
• Minimum one year of warehouse retail or customer service experience required
• Must have strong customer service and effective communication skills.
• Work with a consistent sense of urgency.
• Able to prioritize and handle several projects at once.
• Must be a self-starter and ability to work with minimal instruction.
• Able to adapt to changing priorities and unexpected situations.
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekendwork, based in a store or group of stores; early morning, evening and weekend work and holidays.

Pay : $17.85 / hour - Morning shifts

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.

This position description is merely intended to describe the primary elements of the position. The Paradise Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any

kind.

Acknowledged :

Paradies Lagardère is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at Paradies Lagardère are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.