Warehouse Associate

Master; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Medical and dental coverage from day 1

Wellness spending account

Telemedicine access

RRSP contribution

Employee assistance program

Early vacation program

Hybrid work policy

Job summary

Master in Ottawa is seeking a Warehouse Associate to join our team. You will receive, label, and store shipments, enter data into our system, and fulfill customer orders while maintaining accuracy and strong safety practices.

You will work a full-time, Monday–Friday schedule from 8 AM to 5 PM with no weekend shifts. We offer comprehensive benefits, a collaborative culture, and opportunities to grow within a leading HVAC‑R distributor across North America.

Qualifications

• Forklift operation experience required.
• Dangerous Goods certification preferred.
• Able to lift and move up to 50 lbs.
• Strong organizational skills and attention to detail.
• Team player with a proactive mindset.
• Capable of working under pressure and meeting deadlines.
• Demonstrates initiative and a positive attitude.

Responsibilities

• Receive, label, and store shipments accurately.
• Pick and pack orders for sales, transfers, and deliveries.
• Provide excellent customer service and support to internal teams.
• Help loading and unloading parts, including forklift operation.
• Maintain organized stock shelves and manage overstock areas.
• Keep the work area safe, clean, and compliant with safety rules.
• Follow all company safety regulations and procedures.
• Assist with other duties like crates opening and inventory tasks.

Skills

Forklift operation

Dangerous Goods certification

Lift heavy items

Team spirit

Organizational skills

Ability to work under pressure

Initiative

Work ethic

Job description

Join the Master Family!

At Master, we offer a lively, fun, and welcoming workplace where open communication is at the heart of everything we do. We value strong connections with our colleagues and believe that teamwork is the key to our success.

Do you enjoy staying organized and paying attention to detail? If so, Master could be just the place for you! We're looking for a new Warehouse Associate to join our Ottawa, Ontario team. In this role, you’ll be responsible for receiving, labeling, and storing shipments, checking for any stock damage, keeping inventory records accurate, and efficiently fulfilling customer orders.

Schedule: Full-time, Monday to Friday, 8 AM to 5 PM—no weekends!

If you're ready to be part of a dynamic team and make a real impact, we’d love to hear from you!

What you will accomplish with us:

• Receive goods, confirm quantities, and enter them into our system
• Pick and pack orders for sales, warehouse transfers, and courier deliveries
• Provide top-notch customer service
• Help customers load and unload parts by hand or with a forklift
• Stock shelves and organize overstock areas
• Keep your work environment safe and clean
• Follow all company safety regulations
• Handle various other duties like opening crates, preparing orders, and inventory tasks

What You Bring to Our Team:

• Experience with forklift operation (counterbalance)
• Dangerous Goods certification (a plus!)
• Ability to lift/move heavy products (up to 50 lbs.)
• Team spirit and strong organizational skills
• Ability to work under pressure
• Initiative and resourcefulness
• A strong work ethic and a positive attitude

Compensation Information:

Base Salary Range: $40,000 - $50,000 annually

Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits:

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Work–life balance supported through a hybrid work policy.

For more than 70 years, we've been making a difference, in every degree.

At Master, our people are the driving force behind our success. As Canada's largest HVAC‑R distributor and one of North America's industry leaders, we're proud to bring together more than 2,000 employees across nearly 100 locations in Canada and the United States.

Every day, our teams help deliver innovative solutions that improve comfort, energy efficiency, and building performance. Through collaboration, expertise, and a commitment to doing what's right, we create lasting value for our customers, partners, and communities.

Guided by our purpose — Improving people's lives, in every degree — we empower our employees to grow, make a meaningful impact, and build rewarding careers in an environment where people, teamwork, and continuous improvement come first.