Warehouse Associate

8 Milner Ave, Scarborough, ON M1S 3P8, Canada Req #119

Monday, April 7, 2025

Since launching in 2009, Independent Mechanical Supply (IMS) has become GTA contractors’ preferred distributor of plumbing, hydronics, and PVF products. We’re proud to have one of the largest product selections in the industry. Our customers love both our selection and working with our team.

As a Warehouse Associate, you’ll play an important role in keeping our customers satisfied, by making sure they get their orders on time. You will be responsible for arriving at work daily as per your schedule, being able to read small print of orders, correctly verifying product, fixing incorrect pieces, putting away stock accurately in locations, correct selecting of product, accurately picking the number of pieces, and loading of delivery vehicles.

Duties and Responsibilities

• Consistently arrive to work as per schedule time.
• Accurate and efficient loading/unloading of all materials from delivery and courier vehicles.
• Assist driving team, ensuring the on-time departure of all deliveries.
• Verify that all product on order is accurate and count is correct.
• Picking orders and quantities as per order.
• Put-away product if mistakes are found.
• Answer phone calls when supervisors are unable to answer.
• Clearly and politely speak to customers in person or on the phone.
• Work with the supervisor team to ensure great communications, collaboration, and smooth responsibility hand-offs from one functional group to the other (i.e., shipping, receiving, and counter Sales).
• Identify and communicate ways to improve warehouse holding capacity.
• Ensure inventory is kept neat and organized and maintain a neat and clean working environment.
• Maintaining a professional, respectful and collaborative attitude towards customers and co-workers.
• Compliance with all government and organizational rules, regulations, and policies (H&S, Operations, etc.).

Other

• Other duties as assigned.

Mandatory Requirements

• Years of Experience: 1+ experience working in a warehouse environment.
• Education: High school diploma or equivalent.
• Hardware/Equipment Experience: Experience using manual material handling equipment is an asset (e.g., hand trucks/pump trucks/dollies).
• Skills and Abilities:
• Experience with plumbing parts and materials is an asset.
• Must be able to lift up to 50 lbs repetitively.
• Able to be highly efficient and to pay attention to detail.
• Experience suggesting and implementing changes to processes and procedure.
• Computer skills with the ability to send emails.

Nice to Have

• Experience as a forklift operator is an asset but not a full-time job.

IMS is a mid-sized company with a small-company feel. We’re professional, but relaxed, and strive to maintain an open work environment with an accessible senior leadership team. We also value giving our people opportunities to advance. If you’re interested in learning and growing, this is the place for you. Independent Mechanical Supply is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process.