Ward Clerk

Prairie Mountain Health; Killarney; On-site; CAD 42,000 - 54,000; Full time

Job summary

Prairie Mountain Health is seeking a Ward Clerk to support the Acute Care unit with efficient clerical tasks and effective communication. You will handle patient charts, orders, lab paperwork, and front-line inquiries to ensure smooth day-to-day operations.

The role requires knowledge of health records, proficiency with Microsoft Office, strong organizational skills, and the ability to work with a diverse team in a fast-paced environment.

Qualifications

• Completion of Office Administration Medical diploma or Health Unit Clerk certificate or equivalent.
• One year of Ward Clerk experience in the last five years.
• Proficiency with electronic health record environments.
• Proficiency with Microsoft Office and Internet applications.
• Strong organizational skills; ability to work independently.
• Strong problem solving and decision making skills.
• Adaptability to changes in procedures and techniques.
• Excellent written, oral and telephone communication.
• Commitment to confidentiality.
• Ability to work with a culturally diverse population.
• Ability to collaborate with co-workers and interdisciplinary team.

Responsibilities

• Perform clerical duties to support day-to-day Acute Care unit.
• Manage unit communication: phone, switchboard, paging, faxes and emails.
• Greet visitors and assist with inquiries with the charge nurse.
• Submit GRASP daily to Nursing Office after Charge Nurse reviews information.
• Complete electronic and/or paper daily lab orders and ensure lab receives the order.
• Enter orders into Orders Communication; ensure test results are charted.
• Notify the nurse of scheduled appointments and update Client Care Plan.
• Create patient charts on admission and dismantle on discharge; return records.
• Back up patient charts and maintain blank orders sheets.
• Organize patient transfer documentation, including ambulance bookings.
• Use ADT to admit, transfer and discharge patients.
• Order stationery and ensure adequate unit supplies.
• Other duties as assigned.

Skills

Office Admin diploma

Health Unit Clerk certificate

Ward Clerk experience

Electronic health records

MS Office suite

Organizational skills

Problem solving

Adaptability to change

Communication skills

Confidentiality

Cultural sensitivity

Team collaboration

Education

Office Administration Medical diploma

Health Unit Clerk certificate

Medical Terminology course (1 & 2) or equivalent

Tools

Electronic Health Record software

Job description

Qualifications

• Completion of Office Administration Medical diploma, Health Unit Clerk certificate with Medical Terminology Course (1 and 2 or equivalent), or equivalent hospital based training
• One year of Ward Clerk patient care unit experience in the last five (5) years
• Recent evidence in the ability and proficiency in computer skills related to an electronic health record environment
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated competence in written, oral and telephone communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Responsibilities

Overview

• Responsible for all clerical duties that are designed to support and maintain the day to day function of the Acute Care unit.
• Responsible for maintaining communication within the unit, including answering the telephone, redirecting calls to the appropriate staff, contacting switchboard, paging physicians and ensuring faxes and emails are sent and received in a timely manner.
• Responsible for greeting visitors to the unit and assisting with inquiries in consultation with the charge nurse.
• Responsible for submitting GRASP (Daily Unit Activity Report) daily to Nursing Office after Charge Nurse reviews information submitted.
• Completing electronic and/or paper daily lab orders and ensuring that the lab receives the order.
• Enter orders into Orders Communication when received from physicians and ensure the results of all tests are placed into the chart appropriately;
• Notifies the nurse of any scheduled appointments for their patients updating Client Care Plan as needed.
• Creating patient charts including preparation of labels utilizing the approved standard chart sequence. Responsible for assembling patient charts on admission and dismantling charts on discharge and return of patient records to Health Records.
• Responsible for backing the patient charts to ensure that there are sufficient blank physicians orders sheets, interdisciplinary progress notes in each chart.
• Organizing patient transfer documentation, on some units this includes booking of the ambulance and assembling relevant paperwork
• Use of ADT to admit, transfer and discharge patients throughout the facility and also on final discharge.
• Order stationary and ensure that there are sufficient supplies available on the unit.
• Other duties as assigned.