waiter/waitress - food and beverage services

Gabrieau's; Antigonish; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local restaurant in Antigonish is looking for a dedicated waiter/waitress. The ideal candidate should have at least 2-3 years of experience in food and beverage services, possess necessary certifications, and demonstrate strong customer service skills. Responsibilities include greeting patrons, taking orders, and serving food and drinks. Join our team in a fast-paced environment where exceptional service is key.

Qualifications

• Must have 2–3 years of experience in a related role.
• Legal age to mix and serve alcoholic beverages required.
• Effective communication skills and customer service experience necessary.

Responsibilities

• Greet patrons and present menus.
• Take orders and relay to kitchen staff.
• Serve food and beverages while ensuring customer satisfaction.
• Address customer complaints or concerns.

Skills

Experience in food and beverage service

Customer service skills

Interpersonal skills

Flexibility

Education

Food and beverage server trade certificate

Smart Serve certification

Customer Service Excellence Certificate

Tools

Aloha Point of Sale (POS)

Job description

waiter/waitress - food and beverage services

Part Time / Full Time

waiter/waitress - food and beverage services

• Experience: 2 years to less than 3 years

Work setting

• Restaurant
• Bistro

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Supervision

Certificates, licences, memberships, and courses

• Food and beverage server trade certificate
• Smart Serve
• Customer Service Excellence Certificate
• Food and Beverage Server Training
• Responsible Beverage Service Certificate

Computer and technology knowledge

• Aloha Point of Sale (POS)

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Are you available for shift or on-call work?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

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