waiter/waitress

Overview

Languages: Bilingual

Education

• No degree, certificate or diploma required

Experience

7 months to less than 1 year

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Work Setting

• Restaurant
• Urban area
• Hotel, motel, resort

Responsibilities

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Experience and Specialization

• Knowledge of electronic cash register
• Experience with point of sale system

Additional Information

Transportation/Travel Information

• Own transportation required
• Public transportation is available

Work Conditions and Physical Capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight Handling

• Up to 13.5 kg (30 lbs)

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Health Benefits

• Health care plan

Financial Benefits

• Gratuities

Other Benefits

• Other benefits