waiter/waitress

Refinery Grill; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry seeks a skilled food and beverage server to join their dynamic team. With responsibilities including serving patrons and managing customer inquiries, this role requires relevant experience and certification. Join us at a fast-paced environment where your skills in customer service and food handling will be valued.

Qualifications

• 3-5 years of experience in food and beverage service.
• Food and beverage server trade certificate preferred.
• Must be of legal age to serve alcohol.

Responsibilities

• Greet patrons and take orders for food and beverages.
• Serve food and drinks, ensuring customer satisfaction.
• Address complaints and process payments accurately.

Skills

Communication

Customer service

Time management

Education

Other trades certificate or diploma

Food and beverage server trade certificate

Tools

Point of sale system

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant
• Pub
• Delicatessen
  
  

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
  
  

Credentials

Certificates, licences, memberships, and courses

• Food and beverage server trade certificate
• ProServe program
  
  

Experience and specialization

Computer and technology knowledge

• Point of sale system
  
  

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure
  
  

Weight handling

• Up to 9 kg (20 lbs)