Waiter, 17.33$ / h plus tips

Area; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel in Montreal is seeking a Waiter to provide exceptional service in a vibrant dining environment. The ideal candidate will be bilingual, possess strong culinary knowledge, and excel in customer service. Join our team to enhance guest experiences while working in a dynamic unionized setting with flexible shifts.

Qualifications

• Minimum age of 18.
• Availability to work flexible hours including days, evenings, and weekends.

Responsibilities

• Greet guests warmly and provide prompt table service.
• Take and recommend customer orders, answering questions about the menu.
• Process transactions accurately and efficiently using the POS system.

Skills

Bilingual in French and English

Customer service orientation

Sales skills

Culinary knowledge

Education

Diploma in hotel management or professional catering training

Job description

Job Description: Waiter at The Courtyard Marriott

Location: The Courtyard Marriott, Montreal

Overview: Situated in the heart of Montreal, near key attractions such as Palais des congrès, Place des Arts, shops on rue Ste-Catherine, and Old Montreal, our hotel features 212 spacious rooms, conference facilities, an indoor pool and hot tub, a fitness center, and dining options including a restaurant, lounge bar, and café.

Position: Waiter

Reporting To: Restaurant Manager and Assistant

Responsibilities:

• Greet guests warmly and provide prompt table service.
• Take and recommend customer orders, answering questions about the menu.
• Serve food and beverages, sharing menu knowledge for enhanced customer experience.
• Be familiar with all menu items, garnishes, ingredients, and preparation methods.
• Process transactions accurately and efficiently using the POS system.
• Clear tables, reset for new guests, and maintain cleanliness and supplies.
• Assist in maintaining the cleanliness and professional appearance of the hotel.
• Pay attention to customer allergies and intolerances, ensuring kitchen awareness.
• Follow hotel procedures and standards.
• Perform any other related tasks as required.

Working Conditions:

• Full-time, permanent position
• Day, evening, and weekend shifts
• Unionized environment

Skills & Qualifications:

• Diploma in hotel management or professional catering training (DEP)
• Minimum age of 18
• Bilingual in French and English; proficiency in both spoken and written English required
• Availability to work flexible hours including days, evenings, and weekends
• Strong culinary knowledge and familiarity with oenology, spirits, and beers
• Ability to react quickly to emergencies
• Excellent sales skills and customer service orientation
• Autonomous, organized, and a team player
• Physical ability to lift/move items up to 11 kg and stand or walk for extended periods

Note: Our organization values diversity and inclusivity. The masculine form is used for simplicity and does not imply discrimination.